Patient Rights and Responsibilities


UW Health partners with our patients to provide remarkable care. To ensure that you receive the safest, highest quality care possible, it is important that you are aware of your rights and responsibilities. For more information or to discuss any aspect of your rights and responsibilities as a patient, please contact Patient Relations at (608) 263-8009 or


You or your authorized representative have the right to:

  • Access to care and treatment without discrimination
  • Respect, confidentiality and personal dignity
  • Information you can understand
  • Participation in decisions about your care
  • Care that supports you and your family
  • Access to your billing and medical records

In addition, please refer to our Policy on Patient Belongings and Valuables. Because patients are responsible for all personal belongings, we provide detailed tips to make sure your valuables are safe within our building.


Patient Rights and Responsibilities, Privacy Practices and Other Information


Page 1-2     Patient Rights and Responsibilities

Page 3-4     Notice of Privacy Practices

Page 5        UW Health Pharmacy Services

Page 6-7     Requesting Copies of Your UW Health Medical Records and Understand Your Health Insurance Coverage and Out-of-Pocket Costs

Page 8        Patients and Families Role in Providing Care

Page 9-10   Welcome to University Hospital (location specific content)

Page 11-12 Welcome to American Family Children’s Hospital (location specific content)

Page 13-14 Welcome to UW Health at The American Center (location specific content)

Page 15-16 Language Accessibility and Nondiscrimination at UW Health  



Information for Hospitalized Patients and Families


University Hospital Patient and Family Guide:

UW Health at The American Center Patient and Family Guide: