Volunteer at UW Health: Make a difference in the lives of our patients and visitors

Volunteers at UW Health are valued members of our health care team offering assistance each day to our patients, families and volunteers at various locations throughout our organization.

Overview

About volunteering at UW Health

Volunteering at UW Health

We ask that you agree to a six-month time commitment. College students are asked to time their volunteering with the start of a school quarter. UW Health volunteers are required to be at least 16 years old and all volunteers need to follow regulatory requirements including annual trainings and maintaining up-to-date vaccinations.

How do I become a volunteer?

Please use the contact information below to reach out to the state you wish to volunteer in:

  • For facilities in Wisconsin, please contact Volunteer Services for questions at volunteer.services@uwhealth.org.

  • For facilities in Illinois, please contact (779) 696-4310 for volunteer questions.

Volunteer opportunities at UW Health

Volunteers play an important role across UW Health. There are a number of opportunities in our locations throughout Madison, Wis. and Rockford, Ill.

Find an opportunity

Frequently asked questions

About volunteering

Volunteering at UW Health is rewarding, but does require a commitment to a regular schedule for at least six months. You may have questions about becoming a volunteer. The list below are a few of the common ones we receive. If you have questions not answered, you can:

Common questions about volunteering at UW Health

UW Health has volunteer opportunities throughout our organization in both Illinois and Wisconsin.

Currently, we are unable to onboard new volunteers. We anticipate being able to onboard new volunteers near the start of 2023. While that timeframe is not a guarantee, we ask that you please check back for updated information or reach out to Volunteer Services for questions at volunteer.services@uwhealth.org.

Volunteers must be able to commit to at least a six-month position.

UW Health is not able to accept volunteers for these short-term situations.

Volunteer shifts are usually between two and four hours, one time per week.

Yes. All volunteers must have an identification badge issued by UW Health. If you lose your badge, please contact Volunteer Services immediately. There will be a cost for replacement badges.

If it’s less than 24 hours’ notice, please phone the unit directly. You can find their number on the top of your position description.

If you know more than 24 hours in advance that you will need to miss a shift, you should notify your supervisor via email as soon as possible.

Please include the following on your email:

Please call or e-mail Volunteer Services to let us know. It is also important to let your supervisor know.

All changes to your volunteer shift should go through the Volunteers Services department, not your supervisor.

If it has been more than three years since you volunteered, please contact the volunteer services department to learn what steps you will need to take. If it has been less than three years since you last volunteered, email Volunteer Services that you would like to return. Include your availability and where you would like to volunteer. You may need to update your vaccinations and annual requirements.

Current or returning volunteers

What you need to know

Thank you for volunteering with UW Health. We appreciate the time and commitment that you provide to our patients, visitors and staff. If you have any questions or concerns, please do not hesitate to contact our office.

Annual health assessments and trainings

Current volunteers are subject to regulatory requirements for annual health assessments and trainings each fall. These requirements must be completed and documented with the Volunteers Services department to continue volunteering with UW Health.

In Illinois

For questions, please contact (779) 696-4310.

To schedule TB or flu shot, please contact Associate Health Services at (779) 696-4112.

In Wisconsin

If you are not sure if your annual requirements are up-to-date, please contact the Volunteer Services office at (608) 263-6046 or volunteer.services@uwhealth.org.

If you have questions regarding your health assessments, please contact Employee Health Services at (608) 263-7535.

The following information about requirements is for volunteers at Wisconsin facilities:

All volunteers need to follow regulatory requirements including annual trainings.

In Wisconsin, volunteers can login to the Volunteer Services database to complete the training and to answer the knowledge check questions.

If you need assistance with the online trainings, please contact the Volunteer Services department.

In lieu of an annual TB skin test each volunteer will need to submit the TB Questionnaire.

If you have ever had a positive TB skin test in the past, you should fill out and submit the History of a Positive TB Skin Test form, instead of the above Questionnaire.

Please full complete the appropriate form and submit it to Employee Health Services at HREmployeehealth@uwhealth.org, with the subject as: Volunteer Paperwork

  • UW Health provides free flu shots each fall for current volunteers.

  • All UW Health employees, faculty, students and volunteers are required to receive an influenza vaccination

  • Only those with a completed medical waiver for a medical contraindication will be exempt from receiving the vaccine

  • If you have previously completed a UW Health Religious or Personal Conviction/Belief Waiver, you must either receive the influenza vaccine or re-complete this waiver in order to be compliant

  • Please note that due to your volunteer health and personal health records being separate, Employee Health Services is unable to access your personal health records to see if you received the TB test and/or influenza vaccine outside of EHS. If you received your flu shot or TB test at a location other than EHS (UHS, your primary care clinic - even if it's a UW Health facility, Walgreens, CVS, etc.), you must submit documentation of proof to HREmployeeHealth@uwhealth.org, using the subject line, "Volunteer Paperwork." Or, you can submit records via fax to (608) 262-7284.

  • If you have questions regarding flu shots or TB tests please contact Employee Health Services at (608) 263-7535.