Billing and insurance

What is the difference between a UW Health “provider-based” clinic and physician-owned clinic?

What is a facility fee and what does it cover?

Will my insurance company pay the facility fee?

Other than the service provider fee, is there any other fee(s) for virtual (phone or video) visits?

Which clinics do not charge a facility fee?

How much is the UW Health facility fee and will it always be the same?

Frequently asked questions about facility fees

What does a UW Health statement look like?

Can I set up a payment plan to pay off my bill?

How can I submit a change to my health insurance?

Do you file claims to my health insurance provider?

What do I do if my insurance claim is denied?

I would like some of the services I received to be kept confidential. Can I be billed direct and not have them billed to my insurance?

I am working with an attorney. What should I do with my bill?

I am filing for bankruptcy. What should I do with my bill?

The Centers for Medicare and Medicaid Services (CMS) requires each hospital to post a list of their standard charges. Patients can view this information to help them understand the cost of health care and patient financial responsibilities.

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Does UW Health provide care for patients without insurance?

How do I find out if I qualify for Medicaid?

Do I need a referral to see a UW Health doctor?

How do I know if UW Health is part of my insurance plan?

Does my insurance company need to approve me seeing a doctor?

Frequently asked questions about health insurance

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Our goal is to make the billing process as simple as possible for you.

Ongoing construction may impact traffic around University Hospital, American Family Children's Hospital and Waisman Center. Please allow for additional travel time.

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