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Emergency Medicine

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University Hospital BerbeeWalsh Emergency Department

East Madison Hospital Emergency Department

Anna Heid

Anna Heid | Find a Doctor

The entrance and sign on the exterior of the University Hospital Emergency Department

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Emergency and urgent care

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Free Wi-Fi

Free wireless internet access is available at all UW Health locations. Connect your smartphone, tablet or laptop to “Free WiFi UW Health.” Charging stations are available in the Surgical Waiting Area on the main (second) floor.

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Cafeteria and dining

Four Lakes Café, located lower level (floor 1), offers sandwiches, soups, farm-to-table items, a salad bar and desserts. Grab-and-go options are available overnight and on weekends in the adjacent Mendota Market.

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 Gift Shop

The Gift Shop is open from 9:30 a.m. to 6:30 p.m. Monday through Friday. You may also place flower and gift orders by calling (608) 263-6472 or online. Flower/gift deliveries from outside florists and vendors are not allowed.

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Parking at University Hospital

Parking tickets may be validated inside at the Information Desk to receive free parking. Valet services are available for parking assistance, Monday-Friday, 5:30 a.m.-5 p.m.

 Visiting hours

8 a.m.-9 p.m. Due to COVID-19, only one adult (16 or older) is allowed to visit an adult inpatient or accompany an adult to an outpatient appointment. Pediatric patients may have two visitors.

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 A hotel 5 minutes away

 With many of our patients coming from longer distances, UW Health offers a patient-and-family rate at the nearby Best Western Plus InnTowner Madison. To receive the special rate, please call Guest Services at (608) 263-0315.

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Services available at University Hospital

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Hospitals

Patients from across the region choose Wisconsin’s No. 1 hospital

 General parking information (non-emergency)

East Madison 1136363-4457

Free parking

Plenty of free parking and mobility assistance available.

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Pharmacy

Retail pharmacy and after-hours window located on the first floor. Stop by to pick up your prescriptions, over-the-counter medicines or update your vaccinations.

Cafeteria

The American Bistro offers entrees, soups, salad bar, desserts, hot and cold sandwiches, ethnic cuisine, grab ‘n go foods and snacks. Coffee and other beverages available.

Beans 'n Cream Coffee Shop

Located on the 1st floor near the hospital entrance, Beams ‘n Cream offers a variety of coffee specialties and locally sourced, organic centered treats.  Open Monday-Friday: 6 am–4 pm.

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Rooftop Garden

Our beautiful rooftop garden offers a relaxing and peaceful setting to have lunch, read a book or just take a moment to meditate and rest. 

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A hospital stay that doesn’t feel like a hospital stay

World-class care in a convenient location

UWMF

Anna Heid PA

University of Wisconsin-Madison, Madison, WI

Help when you need it most: What to expect in the ED

American Family Children's Hospital front entrance

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Flowers in front of the main entrance to Swedish American Hospital

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Emergency care for all members of your family

Our Pediatric ED: Child-friendly waiting areas and patient rooms

Our pledge to you: Exceptional care, comfort and convenience

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Billing and insurance

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Donations to UW Health are managed by the University of Wisconsin Foundation, a publicly supported charitable organization under 501(c)(3) of the Internal Revenue Code.

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