Information Desks and Concierge Services

Hospital Information

(608) 263-6400


Guest Services

M-F, 7am-9pm

(608) 263-0315

Concierge and Guest Services


We are honored to provide you with the best healthcare and to offer services to help you have the best ­possible experience. Our Guest Services staff and ambassadors are available to help make your experience a little easier. For assistance, please look for guest services ambassadors and volunteers wearing red shirts or jackets.


You can also stop by the Information Desks, just inside the Hospital Entrance and Clinics Entrance, or contact us at (608) 263-0315, Monday-Friday, 7am-9pm.


Before you visit the hospital, you may also call the hospital information desk at (608) 263-6400 with questions.


Concierge Services

  • Hotel reservations, including discounted rates for patients
  • Maps of the city and state
  • Park information and campground options
  • Restaurant information, sample menus and reservations
  • Courtesy phone for local calls
  • Rental car information and reservations (we can arrange drop-off at University Hospital)
  • Airline information
  • Information about local tours and events for adults and children
  • Fax and copy services, dry cleaning, film processing and errand running