The Access Center

To transport an adult or pediatric patient:

Access Center

(608) 263-3260

(800) 472-0111

To transport a neonate:

Mother-Baby Care

(866) 678-7636

To consult with UW Health's Transplant Program:

Transplant Referral information

Toll Free: (800) 472-0111

In Madison: (608) 263-3260

SATURDAY, MARCH 10, 2018: If you are having problems reaching us at the above numbers, please use this number: (608) 890-7533

Fax: (608) 265-0759

The Access Center at UW Health in Madison, Wisconsin, is a team of professionals who assist referring providers with urgent care needs for their adult and pediatric patients. Services include:

Rapid consultations with specialty staff
Patient referral on an outpatient or inpatient basis
Transportation on UW Med Flight or on CHETA (Children’s Hospital Emergency Transport Ambulance) for American Family Children's Hospital

A registered nurse, specializing in consultation and acute care admission, is available 24 hours a day, 7 days a week.

Goals of the UW Health Access Center

To provide a central point of communication for physicians wishing to access University Hospital and American Family Children's Hospital
To triage calls to the appropriate UW attending physician/team
To ensure a multidisciplinary team, including attending physicians, insurance coordinators, registered nurses, and case managers work in the best interest of your patient and family
To place your patient in the appropriate UW Health facility and unit

Patient Transfer

To expedite patient transfers, please provide the following information immediately upon calling:

Patient name, date of birth, address and telephone number (Face sheet)
University Hospital patient registration number –MR (medical record) number, if known
Name of referring physician and office phone number
Current insurance coverage

Financial Screening

To assure compliance with payer-based prior authorization requirements and to limit potential financial liability on patients and families, insurance information is necessary at the time of referral. Please fax your patients’ face sheet to the Access Center at (608) 265-0759 immediately upon transfer request so insurance verification and requirements can be met. In some cases, the referring facility may be required to initiate the referral with the patient’s insurance company.