For Adult/Pediatric transfers, call 1-800-472-0111
For Neonate transfers, call 1-866-678-7636


UW Health offers residents of Wisconsin and its bordering states highly specialized emergency and critical care for adults and children.


Click to play icon: Emergency Department slideshow View photos of our BerbeeWalsh Emergency Department


Emergency Services at 600 Highland Ave.

Open 24 hours a day, 7 days a week


As a designated Level I Trauma Center at 600 Highland Ave. for both Pediatric Emergency Medicine and adult Emergency Department care, providers are available 24/7 to address critical care needs. This includes medical support while being transported on UW Med Flight or by CHETA, the American Family Children's Hospital's critical care transport.

Emergency Services at 4602 Eastpark Blvd.

Open 24 hours a day, 7 days a week


In August 2015, a new Emergency Department opened at UW Health at The American Center on Madison's east side, located at 4602 Eastpark Blvd.


UW Health's Emergency and Critical Care Services are a resource to the region, available to consult with regional emergency departments and EMS providers who deliver the first line of care in critical situations.


Whether a patient is brought to the emergency department for evaluation or directly to an inpatient unit for specialized treatment, our teams of professionals provide considerate, compassionate care and state-of-the-art life-saving expertise and technologies to ensure the best possible outcomes.

Mother-Baby Care Phone Line: Call (866) 678-7636

This dedicated phone line gives referring providers immediate access to:

  • UW Health specialists in neonatology, maternal-fetal medicine and pediatric cardiology
  • Level III NICU: UnityPoint Health – Meriter
  • Level IV NICU: UW Health's American Family Children's Hospital

A registered nurse answers calls 24/7, collects vital information, involves a specialist in determining next steps and arranges for neonatal transport, if necessary. Learn more about Mother-Baby Care

Experts in Critical Care

Critical Care Transport

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