Billing and Insurance
At UW Health, we try to make the billing process as simple as possible. For those charges not covered by insurance, you will receive a single bill that conveniently combines physician and hospital services on one statement. We accept cash, personal or cashier's checks and Visa, MasterCard and American Express, and offer online payment options, for your convenience.
To limit in-person interaction, face-to-face visits between patients and Customer Service/Billing, Financial Counseling and Release of Information staff have been temporarily suspended. This applies to patient-facing offices at University Hospital, American Family Children’s Hospital, 1 S. Park St., UW Health at The American Center, Administrative Offices Building and 8501 Excelsior Drive.
Patients still have access to billing consultation and financial counseling services through MyChart or by telephone for the time being. Please direct all patients who need to reach billing or Financial Counseling staff to call (877) 565-0505.