There are many ways to enter UW Health as a new patient. Maybe you need to find a primary care doctor to partner with you in your health care. Or maybe you're seeking an appointment with a specialist for a specific health condition. Perhaps you want a second opinion for yourself or a loved one for a confirmed diagnosis or recommended procedure. Here's how to get started:

 

 

New Primary Care Patients

Before you begin selecting a new Primary Care provider, you will want to verify with your insurance company that UW Health is in your network. If you have Quartz (formerly Unity, Physicians Plus and Gundersen), UW Health is in network. If you have a different insurance carrier, call them with questions about their network and your benefits.

 

Once you verify you can see a UW Health provider, then you need to select a primary care provider (often called PCP). These are typically in Family Medicine (same doctor can see the entire family), Internal Medicine and Geriatrics for adults and Pediatric and Adolescent Medicine or Family Medicine for kids.

 

To find a PCP:

  • Request help from the Welcome Center in selecting your physician and getting established with your provider.  Please note that Welcome Center keeps the most up-to-date list of our providers.

You may also browse through primary care doctors on uwhealth.org for additional information. Many of the Find a Doctor profiles have a brief video to help you in selecting a provider.

 

New Specialty Care Patients

Sometimes patients come to UW Health for specific types of care, like an orthopedic surgery (e.g., knee or hip), or cancer or heart care, to name a few. Or maybe you need a new kind of specialist, like an OB/Gyn doctor.

 

Some UW Health specialty programs require a referral from a doctor, others do not. Also, your insurance plan may require prior authorization before your specialty visit, procedure or test. Please check with your insurance company's customer service department if you are unsure whether prior authorization is necessary.

 

To learn more about UW Health's many specialties and subspecialties:

  • Select the appropriate link from the Our Services page
  • Or, you can search doctors by specialty, condition, procedure, etc., in Find a Doctor

Second Opinions

A second opinion with UW Health may make you feel more comfortable about your diagnosis and treatment plan, or may offer different treatment options for you.

 

Some UW Health programs have specific processes for getting a second opinion, including those listed below. For other programs, you may contact a clinic or doctor for the specialty you are seeking.

 

Get a second opinion from:

Managing Your Care: MyChart

Whether UW Health becomes your medical home or not, your UW Health MyChart account will give you access to your health information, the ability to contact your provider and schedule certain types of appointments, view test results and more.

 

To learn more about requesting or activating an account:

 

OUR PROMISE TO YOU

UW Health's Patient and Family Experience Promise

At UW Health, we hold ourselves accountable to the highest standards of care, and strive to provide an exceptional experience for you, our patients and families, every time.

 

We Promise To:

 

Listen With Compassion

We will be focused and considerate while listening to you.


Communicate Effectively

We will communicate clearly and make decisions in partnership with you.


Respect You

We will respect your privacy, confidentiality and self-worth, as well as honor diversity.

 

Read more about Our Promise