About UW Health at The American Center
Introducing one of the most advanced hospitals and wellness centers in the country. At UW Health at The American Center on the east side of Madison, Wisconsin, we see health care differently than most.
We see health care as a holistic endeavor where our mission is to not only diagnose and treat you when you're sick, but also to partner with you in health and wellness. Which is exactly why we designed UW Health at The American Center as a cross-functional facility. This holistic approach to facility design ultimately means better patient outcomes and better patient experiences.
Please visit coronavirus.uwhealth.org for the latest patient and family visitor guideline information.
Careers at UW Health at The American Center
7 days a week: 6:30am-11pm
Free parking is available in a parking ramp and surface lot.
Free valet service is available at the clinic and main entrances Monday through Friday, 6am-4pm, for all patients and guests. After hours, keys can be retrieved from the Information Desk.
Madison Metro Bus Service: Madison Metro Bus 26 stops in front of UW Health at The American Center. For the full route and schedule, please visit cityofmadison.com/metro/schedules
(608) 440-6252 / (844) 607-4800
Visitors and Guest Services
Our Guest Services staff is committed to making your experience as safe and pleasant as possible. Please stop by the Hospital Information Desk, located near the Hospital Entrance, or call (608) 440-6242 for assistance.
American Bistro Restaurant
American Bistro, located on the 2nd floor, features a full selection of entrées, soups, salad bar, desserts, hot and cold sandwiches, ethnic cuisine, grab 'n go foods, and snacks. There are also indoor and outdoor seating areas. The American Bistro is open Monday-Friday, 6am-4pm.
Beans 'n Cream Coffee Shop
Beans 'n Cream, located on the 1st floor near the Hospital Entrance, offers a variety of coffee specialties and locally sourced, organic centered treats. Beans 'n Cream is open Monday-Friday, 6am-4pm.
The gift shop, located on the first floor, carries a selection of greeting cards, balloons, fresh-cut flowers and plants, gift items, jewelry, games and more for yourself or your loved one. The gift shop is open 8:30am-4pm Monday through Friday; closed Saturday and Sunday. You also can use the links to the right to order flowers and gifts for a patient online, as well as send a patient a free greeting card online.
Free WiFi Access
Connect your smartphone, tablet or laptop to UW Health's free WiFi network as a complimentary service for patients, families and visitors. If you need help accessing free WiFi, please ask for assistance at the Information Desk.
Need a Little Extra Help?
We are here to help with anything to make your experience a little easier, such as pushing a wheelchair to helping you find your destination. Look for staff and volunteers wearing red shirts, jackets or blazers.