Hospital Room

We are proud to provide a clean and comfortable environment that supports your health and recovery. Every surface in your room has been thoroughly cleaned with a hospital-grade disinfectant. We’ve inspected your room with an invisible ink to make sure there are no germs on any surface. If there is anything we can do to make you more comfortable, please talk with your nurse or call us directly:
  • If your room needs cleaning, call (608) 263-1260
  • If your room is too hot or cold or a feature of your room (television, bed, lights, etc.) does not work properly, call (608) 263-5205


Each hospital room is equipped with cable television. Please set your television volume at a comfortable hearing level so as not to disturb other patients on your floor. Most patient rooms have televisions equipped with telecaptioning for your enjoyment. If you require assistance, please check with your nurse.

Creating a Comfortable, Restful Environment
While you are receiving the best care, we want you to be as comfortable as possible. If you are experiencing pain from lying in a hospital bed, your nurse can help you change position and bring you extra pillows. A warm blanket, hot or cold packs, or a machine that stimulates nerves (TENS unit) may help your comfort level. Ask your nurse if these can be included in your care. You can help us create a restful and healing environment by keeping noise levels down. During quiet times, we will dim the lights and use softer voices when speaking. If ambient noise is loud, please speak to your nurse about options to mask sounds, such as requesting a sleep kit, wearing earplugs or listening to peaceful nature sounds on your television.
Hotel Reservations
UW Health patients, families and guests are eligible to stay at the Best Western Plus® InnTowner Madison for a reduced rate. It is located just three blocks from University Hospital and offers 24-hour complimentary shuttle service to and from the hospital and shuttle service to and from the Dane County Airport, 6:30am-10pm. To arrange a hotel reservation, please call (608) 263-0315.