University Hospital Patient Guide

The University Hospital Patient Guide includes information and resources during your stay at University Hospital (600 Highland Avenue in Madison, Wisconsin). For an alphabetized index of topics, please see the University Hospital Patient Guide Index: A to Z. At UW Health, we hold ourselves accountable to the highest standards of care, and strive to provide an exceptional experience for you, our patients and families, every time.


University Hospital Patient Guide visiting hours: Patient with visitor in hospital room 

Visiting Hours


Embracing patient- and family-centered care is a growing trend among hospitals, and University Hospital recognizes that open visitation plays an important role in a patient's healing and recovery. 


University Hospital Visiting Hours


University Hospital patient guide: Two doctors and patient walking in the hall

Getting Around University Hospital


Learn about wayfinding tips and tricks, so you can get where you want to go during your visit to University Hospital.


Learn about getting around University Hospital

University Hospital patient guide parking: Valet parking attendant with man in car



Parking is available for visitors in the parking ramp adjacent to the University Hospital entrance, and valet parking is also available during the week.


Learn about parking at University Hospital

University Hospital Admissions



To help you feel comfortable during your stay at University Hospital, it's important that you learn about our facility and are aware of services we offer.


View the University Hospital Patient and Family Admissions Guide (pdf)

University Hospital patient guide billing information: Example of a bill 



At UW Health, we try to make the billing process as simple as possible, including two online payment options - MyChart and our online bill pay tool.


Learn more about bill pay options

Recognize remarkable care at UW Health spacer UW Health Community Relations: Friends of UW Hospital and Clinics