Ways to Get Involved

Approximately 200 Patient and Family Advisors are actively partnering with staff throughout UW Health to improve the patient and family experience. Their contributions span numerous Patient and Family Advisory Councils and dozens of work groups and committees.


Apply to become a UW Health Patient and Family Advisor



Patient and Family Advisory Councils (PFACs)


Advisory councils are structured groups of patients, family members, staff and physicians that meet regularly to provide constructive feedback on a range of topics affecting the patient and family experience. Most advisory councils meet monthly or quarterly, with meetings held in the early evening or on Saturday mornings.


UW Health currently has active PFACs dedicated to each of the following topics:

  • American Family Children's Hospital
  • Cystic Fibrosis-Pediatric
  • Heart, Vascular and Thoracic
  • Neonatal Intensive Care Unit (Collaboration between UW Health and UnityPoint Health - Meriter)
  • Northeast Family Medical Center
  • Oncology
  • Psychiatry
  • Transplant
  • UW Health (focusing on overall issues that affect all UW Health patients and families)

UW Health Committees, Councils and Workgroups


Patient and Family Advisors (PFAs) also partner with staff by volunteering to represent the patient and family perspective on standing committees, quality councils, improvement projects, facility design teams, executive search committees and short-term workgroups. These groups usually meet once per month for 60 to 90 minutes and are comprised primarily of medical providers and staff who are working to set organizational priorities and/or improve processes and ways of delivering care. Examples include:

  • Breast Center Steering Committee
  • Dementia Workgroup
  • LGBTQ Task Force
  • Nursing Quality Council
  • Patient Safety and Quality Committee
  • Population Health Management Workgroup
  • Sustainability Committee

Short-Term Workgroups


These groups embark on a focused effort for a shorter length of time, usually working to improve a process or way of delivering care. Short-term assignments could also involve serving on a facility team to help design (or redesign) facilities to be more patient- and family-friendly, or on an executive search committee to evaluate candidates for leadership positions. The commitment varies from one week to one year. Examples include:

  • Cardiology Focus Group
  • Falls Prevention
  • Transitions of Care subgroups
  • Union Corners Facility Design Team

Voices of UW Health


This group is comprised of Patient and Family Advisors (PFAs) who have completed the Voices of UW Health training program, which prepares PFAs to share their personal stories with a live audience. As a member of Voices, you may be asked to share your story at a staff meeting or retreat, conference, symposium or leadership function. If you have an interest in sharing your story to engage, inform and inspire others, we would like to hear from you.


Application to Join Our Patient and Family Advisor (PFA) Speakers' Bureau