Reaching Out to Recipients

Contact Information

(608) 890-7604

UW Organ and Tissue Donation Donor Family Services staff members facilitate communication between donor families and recipients. Many families and recipients find great comfort in, and are grateful for, the communication they receive from each other. We realize donor families move through the grieving process in different ways, at their own pace, and the decision to communicate is a personal choice.


Remember, your way is the right way for you to grieve.


Writing Your Letter


When you are ready to communicate with your loved one’s recipients, the first step is to write a letter anonymously through the DFS office. These directions will help guide you through this process:


  • Share information about your loved one. You may wish to describe his/her personality, interests, occupations or other information that you feel comfortable sharing.
  • You may identify your loved one by his/her first name, and include photos. To maintain confidentiality, please do not include other identifying information in your letter (i.e. last name, address, email address, etc.)
  • Include a separate piece of paper with your loved one’s full name and date of donation. This information is necessary for identification purposes.
  • Send these two items to DFS via US mail or email:


450 Science Drive, Suite 220

Madison, WI 53711-9135


After exchanging at least one letter between you and your loved one's recipients, there are options for direct communication.