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American Family Children's Hospital
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PACU Renovations Enhance Patient, Family and Staff Experience

When you think of a pre-/post-anesthesia care unit, visions of groggy patients and attentive loved ones most likely come to mind. The environment itself? Not always a vision of serenity. But if you build a more aesthetically-pleasing space that features larger, private bays…they will come. The positive feedback, that is, from patients and families…even staff.

"I have witnessed a quieter, more soothing post-anesthesia environment for patients to wake up in," says Lisa Koeppel, BSN, RN,  surgical services supervisor. "The new PACU bays allow the RN to be able to adjust room lighting to allow for a more gradual wake up. Patients don't complain about any harsh lights as opposed to the old environment where you would walk through and often see patients with blankets over their heads due to the brightness of the lights. Having individual patient rooms has also improved our ability to keep patients warm, which decreases surgical site infections."

The enhancements to the PACU certainly complement the dedicated and compassionate nursing staff, making for a very satisfying experience for patients and families.The enhancements to the space certainly complement the dedicated and compassionate nursing staff, making for a very satisfying experience for patients and families. But don't take our word for it.

 

Check out what patients and families have to say:

  • "The RN did a great job staying on top of my hip pain. The environment is quiet, nice to recover in." 
  • "I had little pain and it was managed really well. I was very happy with the privacy; the environment was quiet and calm. The nursing staff was great; they took very good care of me."
  • "The nurse from recovery was excellent in helping me make up from my surgery. She was very caring. I felt so safe and well cared for the whole time I was at UW. Thank you for making me feel so comfortable."
  • "Very private, wouldn't have known anyone else was there." 
  • "Glad I woke up in an actual room—no curtain between me and someone else. It was good and quiet." 
  • "Nice, calm environment; I woke up peacefully." 

Comments from nurses and physicians are just as favorable:

  • "We're no longer bumping into other staff members when caring for patients, due to the increased size of the bays."
  • "The environment is much quieter. Patients wake up when they are ready instead of due to commotion in the neighboring bays."
  • "This is a better environment for patients and families. The individual PACU rooms help prevent the spread of infection."