UW Hospital and Clinics Among Top Five for Performance
UW Hospital performed well on the five key measures that the University Healthsystem Consortium (UHC) assessed. They are:
- Mortality - comparing the observed death rate to the expected death rate for patients in a wide variety of medical specialties
- Effectiveness - are patients receiving all care for which they are eligible; how many need to be re-admitted within 30 days for a related condition
- Safety - based on eight patient-safety indicators used by federal health-quality agencies
- Equity - is hospital performance consistently strong between male and female patients, white and non-white and people of varying socio-economic levels
- Patient-Centeredness - how highly do patients themselves rate their experience at the hospital
"Breaking the top five in this assessment – which is based on strong evidence of what works to improve patient care – is a tremendous achievement for our organization," said president and CEO Donna Katen-Bahensky. "I am especially proud for our physicians and staff, who share with our leadership a focus on results and accountability."
"Consistently high performance across all areas is a central goal of the quality improvement effort nationally and certainly is of highest importance to UW Hospital and Clinics," says Katen-Bahensky.
In fact, an earlier UHC study identified the critical factors that make a hospital successful in delivering high-quality patient care. They are:
- Shared sense of purpose throughout the organization
- "Hands-on" leadership style in which the "patients first" philosophy is constantly reinforced
- System of accountability
- Focus on results
- Collaborative culture
The award will be presented today at the UHC Quality and Safety Fall Forum in Scottsdale, Arizona.
Date Published: 09/18/2008