This browser is out of date.
To ensure this website functions properly,
please upgrade your browser
or use a different one.

June 3, 2020

One patient's story of critical care during COVID-19

Madison, Wis. — Through even the most difficult weeks of our COVID-19 response, UW Health continues to provide the highest level of critical care for all who need it while maintaining pandemic response capabilities.

A great example of this is UW Health patient Sue Malone. During a routine screening in May, doctors discovered a tumor on her pancreas that would require immediate surgery. She was then referred by her doctor in Rockford to University Hospital in Madison, where she underwent surgery and spent the subsequent six days in recovery. While she was initially worried about spending so much time in the hospital during the pandemic, Sue says she always felt safe and that she really appreciates the way her care team supported her throughout her recovery, especially since she was unable to have visitors at that time.

It remains important for patients to call their physician or the UW Health hotline before coming in if they suspect they may have COVID-19. But Sue Malone’s story shows that UW Health is able to safely care for even the most difficult healthcare needs during the COVID-19 response. Our hospitals and clinics continue to safely schedule and reschedule new and postponed procedures, and providers urge patients to keep their screening appointments and contact their doctor immediately if they have concerns.

During a routine screening in May, doctors discovered a tumor on Sue Malone's pancreas that would require immediate surgery.