Care Anywhere Video Visits

Care Anywhere Video VisitsWhen you are sick and need help but cannot possibly think of getting yourself (or your sick child) to the clinic or urgent care, you can now avoid the waiting rooms by using Care Anywhere.


Video visits give you easy, quick, on-demand access to a medical provider whenever you and/or your family needs care, 24/7, by using your smartphone, tablet or computer as long as a camera or web cam is available. It’s fast, easy to use and secure. Medical providers offer consultation, diagnosis and prescriptions, when appropriate.*


How Video Visits Work


Step One: Download the Care Anywhere app from the AppStore(iOS), Google Play (Android), or visit


Step Two: Register/Create an account. If you are not sick now, you can still download the app and register so that you are all set when you want to use Care Anywhere.


Step Three: When you are ready to start a video visit, open the app, log in and follow the prompts. Once you have answered the initial questions, the provider will review your answers and start the video portion of the visit. He or she will ask you questions and carry out the visit, much like they would in a clinic setting.


How Much Does a Video Visit Cost?


Your Care Anywhere video visit will cost no more than $49.00 per visit. Quartz members may be able to use insurance benefits to cover a portion of the visit cost. The Care Anywhere app will verify benefits for Quartz members. The app will ask for a credit card number to cover your portion of the fee.


Health Conditions


You can use video visits for many health conditions, including:

  • Abdominal pain
  • Allergies
  • Cough
  • Fever
  • Stuffy/runny nose
  • Sore throat
  • Painful/difficult urination
  • Nausea and vomiting
  • Low back pain
  • Diarrhea
  • Eye infections
  • Joint pain
  • Sprains
  • Headache
  • Minor skin problems

Hear From Patients Who Have Used Care Anywhere


If you are still not sure about trying video visits, you can learn about some real-life UW Health patient experiences, like Cathy's. When her son woke up with a rash on a Saturday morning, she was able to speak with a provider face-to-face using the camera on her phone.



*Some conditions and patient populations, including emergencies and children under three months, cannot be addressed by video visits; you may be directed to receive care in person.