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American Family Children's Hospital
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Volunteer Opportunities

At UW Health, our volunteers play an important role in the overall success of our organization.

Contact Information

UW Health Volunteer Positions

  • Not all positions are currently available.
  • * indicates positions available to 16- and 17-year-olds.

Advanced Medical Directive

Assist staff with informational booths and handouts to assist patients in filling out proper forms.

 

Carewear Host (Women Only, Experience Preferred)

Provide retail service and support to patients, visitors, and staff.

 

Communion Distribution

Catholic volunteers are specially trained by their parish for this job and further trained by ministers.

 

Daily Friendly Visitor

Provide a friendly visit to long term patients or to those who have family living far away must have previous UW Hospital experience.

 

Dogs On Call

Provide therapeutic interactions between Pet Partners certified dogs and certain patients. (Must have a dog that is a certified Pet Partner.)

 

Emergency Department (Ed) Patient/Family Liaison

Provide human contact and support to patients and families during times of extraordinary stress. Requires one-year commitment.

 

Two volunteers at American Family Children's HospitalFlower And E-Card Delivery*

Deliver flowers, gift arrangements, and E-Cards to patients in the hospital.

 

Gift Shop*

Interact with patients, visitors, and staff by assisting customers, answering questions, operating a cash register (training is provided) and helping to maintain an attractive display of items.

 

Heart And Vascular Care Greeter*

Provide support and information to patients, family as they arrive and support the HVC staff.

 

Infection Control

Help ensure patient safety at UW Health through prevention of healthcare associated infections by assessing/monitoring compliance of staff and visitors with enhanced contact isolation precaution procedures.

 

Inpatient Unit Host

Offer support to patients and nursing staff by answering call lights, passing meal trays, filling out meal menus, distributing patient mail, greeting families, escorting discharged patients to main entrance, etc.

  • Acute Medical and Progressive Care
  • Burn
  • Cardiac
  • Family Practice Service and Forensics
  • General Medicine Service
  • General Surgery/Bariatric
  • Gynecology/Urology/Plastics/ENT
  • Heart and Vascular Progressive Care
  • Hematology/Oncology/BMT
  • Hospital Medicine
  • Medical/Surgical Short Stay
  • Neurosciences
  • Neurosurgery ICU
  • Orthopedic
  • Transplant
  • Trauma and Surgical

Lab Host General Clinic & Cancer Center

Provide customer service to patients visiting the lab, offer help, and escort to next appointment.  

 

UW Health volunteer talking to a patient.Main Information Desk * (Also at UW Health at The American Center)

Assist staff in offering immediate, courteous attention and directions to patients, visitors and callers.

 

Musical Medicine*

Provide musical entertainment on Inpatient Units and in public areas. (Audition required.)

 

Navigator (Also at UW Health at The American Center)

Greet patients and visitors as they arrive, provide directions to locations around the hospital, escort visitors and patients to the appropriate locations, and provide any other needed assistance. 

 

Nutrition Services  

Assist with special projects and administrative support. (Should be a nutrition student or a retired nutritionist)

 

Occupational Therapy (Also at Middleton and Park Street Clinics)

Provide office, inpatient, and clinical support. (OT student or retired OT preferred.)

 

Outpatient Clinics

Volunteers at UW Health outpatient clinicsAnticipate patient needs to assure a pleasant experience: assist with escorting, answering phones, charting, and running errands necessary for the smooth operation of a clinic.

  • Digestive Health Center
  • First Day Surgery/Ambulatory Surgery Center
  • Orthopedic 
  • Orthotic Clinic (Middleton)
  • Otolaryngology (ENT)
  • Procedure Center
  • Urgent Care East and West *
  • West Clinic

Pharmacy * (Also At East and West Clinics, Park Street and University Station Clinics)

Greet patients and visitors, offer assistance, and answer non-medical questions. Training provided.  

 

Our STaR volunteers provide personal interaction with the geriatric patient population.Psychiatric Unit

Help run evening or weekend activities for groups of patients on the unit. Further training provided.

 

Physical Therapy (Also at Middleton and Research Park Clinics and UW Health at The American Center)

Assist staff with assigned elementary patient activities, maintaining equipment, transportation of patients in wheelchairs, and occasional clerical duties. (PT student or retired PT preferred.)

 

STaR Program

Provide personal interaction through Singing, Talking and Reminiscing (STaR) with the geriatric patients.

 

Wig Salon

Volunteers assist cancer patients with choice, fitting and care of wigs, turbans, and scarves.

 

American Family Children's Hospital Volunteer Positions

  • Not all positions are currently available.
  • * indicates positions available to 16- and 17-year-olds.

American Family Children's Hospital volunteer cleaning toys.Buddy

Pair up with patients to provide a familiar and friendly face, as well as consistency and predictability in their hospital stays as buddy visits become a part of their daily schedule. Must be a dedicated volunteer with good therapeutic relationships and boundaries. Must have previous American Family Children's Hospital unit experience.

 

Diagnostic Therapy Playroom

Create a safe environment for children and visitors in the playroom. Provide age appropriate activities to children receiving care. Also responsible for cleaning toys and organizing Child Life supplies.

 

Emergency Department

To help meet the psychosocial and emotional needs of children in the ED by providing activities in the waiting area and in exam rooms. Also responsible for cleaning toys and organizing Child Life and pediatric supplies. Must commit to 2 semesters or 1 year.

 

Family Meals/Frozen Treats

Assist in setting up, serving, and cleaning up the family meal & frozen treats. Visit units to encourage participation.

 

Fitness Clinic (621 Science Drive)

Assist Exercise Physiologist during our “Get Fit-Monitored Exercise Program” providing medical guidance, improved nutrition and increased exercise.

 

Guest Depot *

Greet and assist patients and visitors as they enter the hospital at the Main Entrance.  Help escort parents and children through the discharge process. Only available 11am-1pm Monday-Friday.

 

Inpatient Rehabilitation Services

Help meet rehab needs by assisting staff with therapy treatments, preparation for treatments and cleaning/organizing equipment and therapy rooms. (PT students or retired PT preferred.)

 

Safety Center *

Assist staff with stocking and organizing. Educate customers and assist with purchases of home safety products, car seats, and bike helmets. Open 10am-1pm and 1-4pm Monday-Friday. Open 4-7pm Tuesday.

 

American Family Children's Hospital volunteer reading to young patient.Pediatric Specialty Clinic Art Cart

Interact with patients and siblings of all developmental levels, abilities, and ages providing appropriate activities and diversions to promote normalization and comfort in the clinic waiting area or clinic exam room.

 

Pet Pals

Pet Pal visits bring certified dogs to AFCH to help children and their families minimize pain and emotional trauma associated with hospitalization. (Must have a dog that has passed rigorous training through UW Veterinary School staff.)

 

Pharmacy *

Assist staff with stocking, greeting customers, answering questions and providing support. Open 9am-5:30pm. Needs only 1 volunteer.

 

Reach Out And Read (Madison-Area Clinics)

Read to children to help make literacy promotion a standard part of pediatric primary care so that children grow up with books and a love of reading.  

 

School (Positions only available during school year)

Volunteer at UW Health's Hospital School.Assist teachers with tutoring school-age and teen patients in the hospital. (Retired teachers preferred.)

 

Third Floor Surgery Playroom

Create a safe environment for children and visitors in the playroom. Provide age appropriate activities to children pre and post-operative care. Also responsible for cleaning toys and organizing Child Life supplies.

 

Tyler's Place

Help meet the psychosocial and emotional needs of siblings of hospitalized children by assisting Child Life Staff with individual and small group activities in Tyler's Place.

 

Unit Volunteer (P4, P5, P7)

Assist nurses and unit staff with a variety of tasks including bedside visits, playroom activities and upkeep. Must commit to 1 year or 2 semesters on chosen unit.

 

Unit Volunteer-Intensive Care (NICU and PICU)

Assist nurses and intensive care unit staff with a variety of tasks including bedside visits, playroom activities and upkeep. Must have prior American Family Children's Hospital unit experience and commit to 1 year.

 

Waisman Clinic

Provide patients with developmentally appropriate activities in the clinic waiting area whilst they wait for their appointments.  Assist with light clerical work and cleaning of toys used during patient visits.