Thank you for your interest in volunteering with UW Health.
Please provide your contact information and complete the required Safety and Infection Control (SIC) test below. Select the Submit button when you are finished. Your answers will be sent to Volunteer Services.
You can refer to the PDF version of the SIC Information Packet (pdf) as you take the online test.
Safety and Infection Control (SIC) Test
Select the correct response.
Which of the following are great ways to protect health information? (Select all that apply.)
a. Cover patient files when not in use.
b. Hold conversations about patients in private areas.
c. Ignore patients in elevators.
d. Properly dispose of information, or close out of computer programs when done.
If families have concerns about confidentiality or privacy, they should be directed to contact:
a. Hospital administration.
b. Patient Relations
c. Volunteer Services
d. The Wisconsin Hospital Association
Standard precautions cover which of the following? (Select all that apply.)
c. Bodily fluids
d. Non-intact skin
The most important thing we can do to prevent the spread of infection is to:
a. Wear a mask
b. Wear gloves
c. Wash hands
d. Stop hugging the patients
When a patient room has precaution signs on the door:
a. Walk right in the room and introduce yourself.
b. Read the signs and follow the instructions each time you enter the room.
c. Take a shower.
d. Do not enter room under any circumstances.
Volunteers should not complete which of the following tasks? (Select all that apply.)
a. Obtain patient’s signatures for treatment.
b. Change diapers.
c. Give a patient something to drink without checking with the patient’s nurse.
d. Deliver newspapers to patients.
It is time for your annual TB skin test. You will be required to do the following:
a. See Employee Health for a TB test if you have been negative in the past.
b. Complete an annual questionnaire if you have tested positive in the past.
c. Send your best friend some flowers.
d. See your physician for a complete physical.
Which of the following are not steps to establishing therapeutic relationships?
a. Sharing personal information with patients and families.
b. Treating all patients and families equally.
c. Following the gift giving and receiving policy.
d. Resisting making promises to patients.
Which of the following are steps towards cultural competency?
a. Accepting differences of other cultures.
b. Becoming aware of your own culture.
c. Respecting others as individuals.
d. All of the above.
Which of the following is not included in the Emergency Quick Response Guide?
a. Infant/child abduction (Code Pink)
b. Emergency phone numbers
c. Madison area restaurants
d. Hazardous material spill/leak
If you see smoke or fire while you are in the hospital, you should do the following:
a. Call 911
b. Call *333
c. Call your mom
d. Call Security
If you volunteer in an off-site clinic, what number do you dial for an emergency?
d. The U.S. President
During a Code Red, you should do the following: (Select all that apply.)
a. Close all doors
b. Not travel through fire doors
c. Remember the acronym R.A.C.E.
d. Panic and leave the building screaming
During a Code Yellow drill or actual event you should: (Select all that apply.)
a. Get out
b. Call out
c. Hide out
d. Take out
If you someone is acting out of control in the main hospital building, you should dial 2-0000 for which response team?
a. Code Blue
b. Behavior Response Team
c. Medical Response Team
d. All of the above
Your photo ID name badge should:
a. Be worn at all times while you’re in the building.
b. Returned to the security office or to Volunteer Services when done volunteering forever.
c. Be free of stickers and pins.
When you go into a patient room:
a. Knock before entering.
b. Use hand gel when entering.
c. Introduce yourself and use the patient’s preferred name.
After a child or adult is finished playing with a toy or game, please do the following:
a. Put it back on the shelf.
b. Give it to another patient.
c. Put it in the dirty toy bin or follow proper cleaning procedures.
d. Give it to a nurse.
Donations to UW Health are managed by the University of Wisconsin Foundation, a publicly supported charitable organization under 501(c)(3) of the Internal Revenue Code.