Frequently Asked Questions (FAQs) for Current Student Volunteers

Volunteer Contact Information

(608) 263-6046

At UW Health, our volunteers play an important role in the overall success of our organization. They assist patients, their families, and visitors to our facilities and are valued members of the health care team.


The questions and answers below pertain to current student volunteers to UW Hospital and Clinics and American Family Children's Hospital.


Why do I need to pick an end date?


In the majority of cases for college students, class schedules changes from semester to semester. Usually there is a need to change the day or time of volunteering or even where you volunteer in order to make it fit with your schedule. We have you pick an end date so that we know when a slot will open up.


If I am going to be in town for winter or summer break, do I still need an end date?


Yes. However, you may be able to start your next semester spot early, such as in December for the spring semester or May for the summer semester.


When should I sign up for the next semester?


When you have your final schedule for the upcoming semester, send Volunteer Services an e-mail stating your day and time availability and where you would like to volunteer. Typically, this is the timeline:

  • For the fall semester, we start scheduling in July and end September 15
  • For the spring semester, we start scheduling in November and end January 31
  • For the summer semester, we start scheduling in April and end June 1

Why is there a timeline for scheduling volunteer shifts?


The reason we have a timeline is to ensure that our volunteers are able to get a full semester of volunteering in. The volunteering process is complex and takes time. It also takes time for the hospital staff to train each new volunteer. Therefore, it does not make sense to place a volunteer who will only be able to volunteer for a small part of a semester.