Employee Profiles: Scott Fink, Registered Nurse, Triage Team Leader
Scott Fink is a Registered Nurse who works for UW Medical Foundation.
We get calls from patients when their clinic is closed. We assess current symptoms and give the patients directions as to whether they need to go in for care today or later and give them care advice to make them more comfortable in the meantime.
I recently took on the role of team leader. In this role I will spend more time training new staff and helping with day-to-day issues at the call center.
I truly enjoy having the time to really work one-on-one with patients and parents that phone in and having the time to really teach them what they need to know, an being able to calm a parent that is very concerned about a fever or some other simple issue and teach them about their situation and what to watch for.
I am very impressed with the holiday pay/PTO time for hours worked combination and also the cheapest health insurance I have ever had.