Chartwell Midwest Wisconsin Employment Opportunities
Chartwell Midwest Wisconsin prides itself on hiring only the highest-quality clinicians and staff. We offer competitive wages, flexible scheduling, great benefits, a casual dress environment and the ability to work with an outstanding team.
Send resumes to:
Chartwell Midwest Wisconsin
2241 Pinehurst Drive
Middleton, WI 53562
Attn: Human Resources
Fax: (608) 664-6191
We are currently recruiting candidates for the following positions:
Patient Account/Reimbursement Supervisor (full-time)
Position Summary: The Patient Account Representative Supervisor is responsible for the daily operations of claims processing activities. Specific responsibilities include supervising a team of Patient Account Representatives, monitoring the billing activities and supervising collection efforts. The supervisor will direct staff activities to ensure that goals and objectives are accomplished effectively, efficiently and professionally, to the benefit of patients, employees, the insurance company, and the Company. In addition, this position will be responsible for staffing and providing support as business needs require. This position is a member of the Company management team and will have participation and influence in company-wide decision-making. This position reports to the Director of Reimbursement.
Education/Experience: Baccalaureate or Associate degree strongly desired. Candidates with applicable experience in the field may be considered. Two or more years of management experience is preferred. A minimum of 5 years of experience in home care, DME, or home infusion is preferred. Candidates must possess excellent interpersonal skills, written and verbal communication and organizational skills.
Patient Services Coordinator (full-time)
Position Summary: The PSC is responsible for the operational servicing of patients through telephonic communication with patients and family members. Primary duties include: patient supply monitoring, processing refill orders, and coordinating home infusion services with the patient’s internal care team. This position is office based and works collaboratively with Chartwell nurses and pharmacists.
Education/Experience: Customer service experience required. Prior health care experience strongly desired. Effective communication and basic computer skills essential.
Operations Supervisor (full-time)
Position Summary: Chartwell Midwest Wisconsin Health Resources (CMWHR) is a care management organization. CMWHR provides care coordination and medical management of home care services (DME/RT, home health, home infusion), as well as manages a network of home care services providers.
The CMWHR Operations Supervisor is responsible for the daily operation of the CMWHR business and supervision of its clinical and non-clinical staff. The supervisor will ensure that goals and objectives are accomplished effectively, efficiently, and professionally, to the benefit of patients, employees, the insurance company, and the Company. In addition, this position will be responsible for staffing and providing on-call coverage and support as business needs require. This position is a member of the Company management team and will have participation and influence in company-wide decision-making. There may be on-call responsibility with this role.
Education/Experience: Baccalaureate or Associate degree strongly desired; candidates with applicable experience in the field may be considered. Two or more years of management experience is preferred. A minimum of 5 years of experience in home care, DME/RT, or home infusion, and an understanding of commercial insurance, Medicaid, or Medicare coverage criteria is required. Excellent verbal and written communication skills, strong attention to detail, and self-direction are required, as are interest and enthusiasm in continuous quality and process improvement.
Admissions Coordinator (office-based)
Term: Both full-time and part-time positions are available.
Position Summary: The Admissions Coordinator is responsible for coordinating the referral/admission process for home infusion patients. Facilitates all nursing, pharmacy, reimbursement, and operations activities related to the admissions process. Provides extensive, ongoing interaction with patients, physicians, referral sources and community agencies. Orients and acts as preceptor for new staff.
Education/Experience: Nursing registration in state employed. BSN preferred. 2 years of acute care, home health or infusion nursing experience. Discharge planning, continuing care, or home infusion therapy experience is preferred. Excellent organizational, interpersonal, communication and customer service skills.
Clinical Services Coordinator/RN (1.0 FTE)
Term: Full time
Position Summary: Chartwell Health Resources coordinates home health services so that patients can recover and heal at home. We are currently recruiting for a 1.0 FTE (40 hours per week) Registered Nurse (RN). The RN ensures patients receive home health services, including home infusion, skilled nursing, and therapies. Day-to-day responsibilities include triaging and identifying patient needs, collaborating with health system partners, primarily via phone, collecting and assessing clinical data, and ongoing case management.
Education/Experience: Candidates will have a current, unrestricted license in the state of Wisconsin and experience in discharge planning, insurance case management, home health or related field. He or she will provide helpful guidance, timely assistance and an extraordinary level of care to patients and health system partners. Excellent verbal and written communication skills, strong attention to detail and self-direction are required, as are interest and enthusiasm in continuous quality and process improvement.
Pharmacy Technician (full-time)
Position Summary: Assists the Pharmacy Operations Supervisor and pharmacists in the performance of technical and clerical duties involved in the day-to-day operations of the pharmacy, as allowed by law and/or regulation.
Education/Experience: High school diploma or equivalent. Minimum of one year experience as a pharmacy technician with training/experience in alternate site/home health pharmacy practice and the preparation of sterile products preferred. Must be able to lift up to 50 pounds.
- Understands and adheres to all applicable state, local and federal laws and/or regulations; company policies and procedures; and, external accreditation/review standards.
- Assures compliance to all sterile product area quality control policies and procedures and professional standards (ASHP and USP)
- Ensures compounding is completed in a timely manner to facilitate patient deliveries.
- Assists the pharmacists with the compounding of intravenous solutions according to the principles of strict aseptic technique.
- Assists in achieving cost effectiveness in all areas (including pharmacy inventory control).
- Checks for expired/unusable products and disposes of them properly.
- Assists in the timely preparation of all compounding documentation (including prescription labels, compounding reports, etc.).
- Ensures the clean room suites and related equipment are cleaned and maintained per organizational policy and procedure.
- Puts up stock in an orderly and efficient manner.
- Performs patient deliveries on call when required.
- Performs and records various quality control activities such as temperature and pressures. Reports all values outside of acceptable ranges to the pharmacy operations supervisor immediately.