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American Family Children's Hospital

Emergency Departments

Emergency Department

In the health care world, it's often said that the Emergency Department is the "front door" of a hospital.


If this is the case, those who walk through the doors of a UW Health Emergency Department will enter a warm, soothing environment offering the privacy, state-of-the-art technology and first-rate staff that are so critical to patients and families during times of emergency medical need.


Emergency Department at UW Health at The American Center 


4602 Eastpark Blvd.

Madison, Wisconsin

Open 24 hours a day, 7 days a week


The Emergency Department (ED) at UW Health at The American Center offers a comprehensive ED with new technology and building design to speed the patient's movement through the system.


Emergency Departments at University Hospital - Adult and Pediatric


BerbeeWalsh Emergency Department

600 Highland Ave.

Madison, Wisconsin

Open 24 hours a day, 7 days a week


Information for Patients Referred to the University Hospital Emergency Department

A Focus on Patients and Families

University Hospital's 26,000-square-foot Emergency Department is designed to meet the critical medical needs of emergency patients while attending to the privacy needs of both patients and families.


The Emergency Department features 34 private patient rooms, including three trauma rooms, six pediatric rooms and three Flexible Care Area rooms. The pediatric rooms, part of the American Family Children's Hospital Emergency Department, have a kid-friendly design, with a theme of Wisconsin state parks.


During peak hours, the Emergency Department also offers a flexible care area (FCA). The FCA was designed to reduce wait times for patients with less-critical injuries or illnesses. Other patients may also be seen in the FCA if the emergency department is really busy.


The staff in the emergency department are specially trained to meet the needs of patients of all ages who require emergency care. Families are welcome to remain with patients throughout most of their emergency department visit.


Child Life Specialists are available in the Emergency Department.Comforting Environment

University Hospital's Emergency Department includes a large waiting area for adult patients and a separate waiting area for pediatric patients and their families. Staff is available in the waiting area to assist with patient and visitor questions and needs.


The pediatric waiting area has child friendly activities to help ease any anxiety or fears that children might experience during the visit. Child Life Specialists are also available to help families through the visit.


Emphasis on Technology

Emergency Department

While maintaining a patient and family environment, the Emergency Department at University Hospital is able to provide the latest in technology to care for the sickest or most injured patient.


Additional features in our Emergency Department include:

  • An on-site, 64-slice CT scanner in the radiology suite, which allows for faster diagnosis of trauma, stroke and heart patients
  • Access to MRI and ultrasound 24 hours per day
  • A state-of-the-art decontamination area designed to handle biohazard and bioterrorism emergencies
  • Pediatric and adult trauma rooms equipped with the latest in critical care equipment
  • An on-site pharmacy