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University of Wisconsin Hospital Guide

Wireless Internet Access

American Family Children's Hospital
 
 
UW Hospital Resources
 

laptop, wireless internet access at UW Hospital and American Family Children's Hospital

Wi-Fi wireless internet access - powered by Mad City Broadband - is available throughout UW Hospital and American Family Children's Hospital as a complimentary service for patients, families and visitors.

 

Wireless service is available in the following locations:

  • Lobbies and dining areas 
  • Patient and family waiting areas and lounges 
  • Inpatient rooms

To use this wireless service, look for "Wi-Fi available" signage throughout UW Hospital and American Family Children's Hospital. Please select madcitybroadband in your View Available Wireless Networks list (Windows users) or AirPort Express (MAC users) to connect to the Wi-Fi service. SSID: madcitybroadband.

 

Technical Support

 

Users needing technical support should call (608) 237-6152.

 

Your Equipment

Please secure your equipment at all times, as UW Hospital and Clinics and American Family Children's Hospital cannot be responsible for lost or stolen personal property. Please ensure that your computer has anti-virus software at current release levels. To adequately secure your computer from virus infection, you should do the following:

  • Update your operating system with the latest security patches 
  • Use currently available utilities to detect and remove viruses that already may have affected your computer 
  • Use anti-virus software on your computer and keep it updated with the latest virus definitions