American Family Children's Hospital

Wireless Internet Access

American Family Children's Hospital

Computers, Laptops and Wireless Internet Access


UW Health at The American Center

Visitor Information and Guest Services


University Hospital Resources

Business Center

Wi-Fi wireless internet access is available throughout University Hospital, American Family Children's Hospital and UW Health at The American Center, as well as from within every UW Health patient clinic, as a complimentary service for patients, families and visitors.


Service at University Hospital and Clinics and American Family Children's Hospital

Wireless service is available in the following locations:

  • Lobbies and dining areas 
  • Patient and family waiting areas and lounges 
  • Inpatient rooms

To use this wireless service, configure your laptop or wireless device to "Free WiFi UWHealth" in the same manor that you would at your other wireless hotspots.

Service at UW Health Clinics

Wireless service is accessible from the waiting rooms at all UW Health clinics.


Technical Support


Users needing technical support should call (608) 265-7777.


Your Equipment

Please secure your equipment at all times, as the hospital cannot be responsible for lost or stolen personal property. Please ensure that your computer has anti-virus software at current release levels. To adequately secure your computer from virus infection, you should do the following:

  • Update your operating system with the latest security patches 
  • Use currently available utilities to detect and remove viruses that already may have affected your computer 
  • Use anti-virus software on your computer and keep it updated with the latest virus definitions