Because good communication is essential to high-quality, compassionate health care, UW Health offers a variety of services to patients and families who are limited English speaking or Deaf/Hard-of-Hearing.
Medical interpreters are available to help patients communicate with hospital and clinic staff. The Interpreter Services Department staff helps ensure that UW Health offers culturally-competent care.
For more information, please contact Interpreter Services at (608) 262-9000.
G7/210, UW Hospital and Clinics
UW Health Policy
UW Health provides equal access to and equal participation in health care activities for persons who are Deaf or Hard-of-Hearing, and for persons with limited English proficiency. The institution provides communication assistance at no cost to the patient during the course of care as well as during health education programs that are open to the public.
In order to guarantee we provide the highest-level interpreter services, UW Health always provides nationally-certified/credentialed medical interpreters. Interpreter Services will provide adaptive devices such as portable voice amplifiers, telephone amplification devices, speakerphones and illuminated magnifiers for patients at UW Hospital.
Learn more about certification/credentialing:
- Certification Commission for Healthcare Interpreters
- Registry of Interpreters for the Deaf
More About Interpreter Services
- Interpreter services are offered at no charge for all UW Health patients.
- UW Health interpreter services serves on average 200 patients per day in approximately 20 different languages.
- UW Health offers face-to-face, phone and video interpreting services. Learn about video interpretation (LanguageLine Solutions on YouTube)
Interested in being a medical interpreter?
If you are interested in working as a UW Health interpreter, you need to hold a current national certification. Once you hold your national certification, you can contact us at (608) 262-9000 to inquire about work opportunities.
Madison College currently offers healthcare interpreter training courses through their Continuing Education program.