American Family Children's Hospital

Information Desks and Concierge Services

Hospital Information

(608) 263-6400

Hospital Information Desks
If you lose your way or need information about hospital services, friendly people at the UW Hospital and Clinics information desks can help answer your questions. Information desks are located near the hospital entrance and in the clinics lobby near the clinics entrance to the building. Before you visit the hospital, you may also call the hospital information desk at (608) 263-6400 with questions.
Concierge Services
UW Hospital's guest services staff are based at the hospital information desk, on the second floor just inside the hospital entrance. Please stop by from 7am to 9pm, Monday through Friday, or contact us at (608) 263-0315 if we can assist you with services such as:
  • Patient housing information and reservations, including discounted rates
  • Maps of the city and state
  • Park information and campground options
  • Restaurant information, sample menus and reservations
  • Courtesy phone for local calls
  • Rental car information and reservations (we can arrange drop-off at UW Hospital)
  • Airline information
  • Information about local tours and events for adults and children
  • Fax and copy services, dry cleaning, film processing and errand running