American Family Children's Hospital

UW Health MyChart: Medical Information a Mouse Click Away

EAU CLAIRE - Patients and doctors at UW Health Eau Claire are seeing the benefit of new technology that makes patients' health information easily available online.

UW Health MyChart, which was launched at the clinic in January, makes it possible for patients to securely view their personal health information (including test results, allergies, and immunizations) online. They can also e-mail their doctor with questions, set up and cancel appointments, and view billing information.

"I have one patient who made an appointment for his last physical using MyChart and really likes getting his lab results that way," says Dr. Richard McClaflin, a physician at the clinic and associate professor of family medicine at the University of Wiscconsin School of Medicine and Public Health. "He's also e-mailed a question or two, and we were able to clear them up very easily."

UW Health MyChart logo"I like it because it's a faster way to respond to patients' requests, and you don't have to worry about trying to catch them on the phone."

"I had a patient who is quite busy and felt this was a convenient way to make a request that led to a change in her prescription," says Dr. Dennis Breen, also a clinic physician and associate professor of family medicine at the University of Wisconsin School of Medicine and Public Health. "This was easily changed and sent to the pharmacy using the MyChart encounter that the patient initiated."

UW Health MyChart users must be 18 years old. Patients are allowed access by using a password, so their medical information is secure and private.

Clinic manager Jerry Barton says UW Health MyChart gives patients better control over their health care. He says an orientation program will soon be available for those who may not be aware of this new technology.

"The idea is to let people know all of its capabilities," he says. "We're working to have patients receive an orientation in the lobby and see what it's all about before they leave."

Barton adds with students returning to the classroom in September, UW Health MyChart can be an easy way to get access to immunization records.

"Rather than having to search all over, they can go to MyChart, print the immunization records, give them to the school and they are set," he says.

Barton says MyChart will also be convenient for older patients with more complex medical histories.

"It will be a great help for people with chronic diseases," he says. "They'll find out when tests are due, be able to communicate with their physicians, have access to lab results and see the doctor's comments on a flow chart."

"It really is their medical history that they are viewing. I like that. I think that's the direction medicine should go."

Date Published: 08/06/2010

News tag(s):  richard r mcclaflindennis p breen

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