Emergency Nurses Association Honors UW Hospital Emergency Department
Madison, Wisconsin - The University of Wisconsin Hospital and Clinics Emergency Department is one of 20 departments nationwide chosen to receive the inaugural Lantern Award from the Emergency Nurses Association, highlighting "outstanding and exemplary performance in the core areas of leadership, practice, education, advocacy and research."
Emergency departments were evaluated in nearly 70 areas, from data concerning the level of college education and certification of nurses in the ED to narratives outlining processes used in emergency situations.
Sue Rees, the Director of Nursing Services for UW Hospital and Clinics, was honored to have the Emergency Department be among the first departments to earn the two-year award. But just the process of applying for the award was beneficial.
"Before we applied, we did a gap analysis," Rees said. "I felt we had a couple of weaknesses, one of which was our certification rate - the number of nurses that are certified as a CEN, Certified Emergency Nurse - which was around 21 percent."
"We rallied the staff, and between February and the end of June, eight staff became certified," Rees added. "So it really was an impetus for other good things in the ED."
Some of the items included in the application were descriptions of how nurses are involved in decision-making in the ED, methods and strategies for orienting new staff and staff development.
Patient satisfaction scores also were included. "We're always working on it," Rees said of patient satisfaction.
Date Published: 07/29/2011