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UW Health SMPH

Management and Education Services for Healthcare (MESH): Outpatient Scheduling and Staffing (OPSS)

Management and Education Services for Healthcare (MESH) is a patient- and family-centered acuity classification and staffing system designed to identify what makes each patient's care unique.

 

Management and Education Services for Healthcare (MESH): Outpatient Scheduling and Staffing (OPSS)

 

The Outpatient Scheduling and Staffing (OPSS) module is one of four modules available in the MESH system. The resources below are taken directly from the OPSS module.

 

The OPSS software can be use in a variety of outpatient settings: Ambulatory Surgery, Surgical Services, PACU, Endoscopy, Dialysis, Infusion Therapy, etc. Procedural-specific time standards for each of the service lines can be customized by the client to reflect your unit-specific best practice model.

 

The customized time standards include the amount of direct RN time in minutes as well as the other staff category, allowing units to plan staffing based upon known direct and indirect patient care activities.

 

Patient Schedule Report

 

The Patient Schedule report - one of 26 reports - captures unit-specific patient types and includes the procedure type, projected and actual admissions, length-of-stay, unplanned admissions, no-shows, cancellations, pre-op teaching and follow-up phone calls. The report can be generated to include specific provider and/or nurse assignments based on unit preference.

 

View Patient Schedule sample report (jpg)

 

The Summary report provides a general overview of the unit activity by date range. This report can generate provider- and/or nurse-specific information, which is valuable when credentialing and competency validation information is required. With this module clients can also create and monitor quality metrics. We refer to this functionality as User Defined Fields, which is beneficial for tracking core measures and TJC National Patient Safety Goal data.

 

View Summary Report sample (pdf)