At University of Wisconsin Hospital and Clinics and American Family Children's Hospital, our volunteers play an important role in the overall success of our organization. They assist patients, their families, and visitors to our facilities and are valued members of the health care team.
- All positions are open to adults.
- We do not offer job shadowing opportunities.
- Positions available to 16- to 17-year-olds indicated with a plus sign (+)
Advance Medical Directives
Assist staff with informational booths and handouts to assist patients in filling out proper forms. Positions are available at UW Hospital and West Clinic locations.
Assist Artist-in-Residence with projects throughout hospital. Must be an artist, art major in college, or former art student.
Volunteers here will have the opportunity to support the service of UW Health CareWear by providing retail service and support to patients, visitors, and staff. Open to women only.
Catholic volunteers are specially trained by their parish for this job and further trained by ministers. Volunteers typically take one three-hour shift per week to distribute communion to Catholic patients who request it.
Daily Friendly Visitor
Provide a friendly visit to long term patients or to those who have family living far away. Volunteer can become a “buddy” to a frequent patient, or can come in to visit a variety of patients one time per week. Must have six-months of prior volunteering experience at UW Hospital to be eligible for this position.
Dogs On Call
Provides therapeutic interactions between Pet Partner-certified dogs and some patients.
Emergency Department (ED) Patient/Family Liason
Patient/Family Liaison volunteers facilitate communication and support to families and patients in the ED, providing a human touch and contact during times of extraordinary stress. Minimum of one year commitment.
Flower and e-Card Delivery +
Volunteers deliver flowers, gift arrangements and E-Cards sent to the hospital.
Gift Shop +
The Gift Shop provides many opportunities to interact with patients, visitors, and staff. The Gift Shop volunteer operates a cash register (training is provided) and helps to maintain an attractive display of items. This assignment requires an interest in retailing, ability to handle money, and willingness to interact with customers. Previous retail experience preferred.
Heart and Vascular Care Greeter +
Facilitate communication and provide support and information to patients, family, and staff as they arrive to the HVC clinic or to the inpatient unit.
Assist staff with outpatients coming in for infusions and IV therapy.
Inpatient Music +
Volunteers provide musical entertainment in the Inpatient Unit. Audition required.
Inpatient Unit Host
Volunteers assist and offer support to adult inpatients and nursing staff by visiting with patients, answering call lights, passing meal trays, filling out meal menus, distributing patient mail, greeting families, escorting discharged patients to main entrance, etc. Requires an additional formal orientation before starting. Inpatient Unit Hosts are currently located on the following units:
- Acute Medical and Progressive Care
- Family Practice
- General Medicine/Geriatrics
- General Surgery/Bariatrics
- Hematology/Oncology/Bone Marrow Transplant
- Neurosurgery/Ophthalmology/Neuro ICU
- Physical Rehabilitation
Lab Host and Cancer Center Lab Host
Volunteers provide customer service to patients visiting the blood drawing lab, offer help and often can provide escort to next appointment. Position is also available at West Clinic.
Main Information Desk+
This desk is located inside the hospital’s main entrance. It is the first stopping place for inpatients and visitors. The staff at this desk is assisted by volunteers who help handle desk activities, i.e. answering questions, giving out patient room numbers and telephone numbers, and assisting patients as needed. The people at this desk help make a positive and pleasant first impression of UWHC and gain an excellent familiarity of the hospital.
Greet patients and visitors as they enter the hospital, provide directions to locations around the hospital, escort visitors and patients to the appropriate locations, and provide any other needed assistance.
Nursing Operations Support
Assist staff in nursing office with light clerical jobs and assorted duties.
Must be a nutrition student in college or a retired nutritionist to qualify for this job. Provide assistance with special projects and office help.
Occupational Therapy and OT/PT Hand Clinic
Provide office, inpatient, and clinical support duties that do not require a therapist to oversee. This assignment requires that the volunteer be interested in OT as a career or be a retired P.T. Volunteers assist staff with adaptive equipment construction, project preparation, maintaining clinic, and craft supplies. Positions at UW Hospital and
There is a growing trend toward treatment of patients in outpatient settings. Under the guidance and direction of the staff, volunteers assist in various ways depending on the specific needs of each clinic. These volunteers anticipate patient needs to assure a pleasant experience at UWHC, assist with escorting, answering phones, charting, and running errands necessary for the smooth operation of a clinic. Good communication and teamwork between the volunteer and clinic staff is essential. Following is a list of clinics that use volunteers:
- Digestive Health
- First Day Surgery/Ambulatory Surgery Center
- Middleton Rehab Lobby Area
- Orthopedic Clinic (Middleton)
- Otolaryngology (
- Pediatric (University Station): No patient contact
- Radiology Oncology
- Transplant Clinic+ (No patient contact)
- Urgent Care East and West Clinics+ (evenings and weekends only)
Volunteers will provide customer service, greet patients and visitors to the pharmacy, offer help, and answer non-medical questions. Training is provided, pharmacist training not needed. Positions available at UW Hospital Pharmacy, East and West Clinics,
Volunteers must be interested in Physical Therapy as a career. Volunteers assist staff with assigned elementary patient activities, maintaining equipment, transportation of patients in wheelchairs, and occasional clerical duties, Positions are available at the UW Hospital inpatient setting, Middleton Rehab Clinic, PT Spine Clinic, and
Psychiatric Unit - Inpatient
Help with activity groups for patients. Training will be provided.
Provides personal interaction with the geriatric patient population. Volunteer must have 6 months prior experience at UW Hospital before obtaining this position.
TLC Waiting Room and Unit
To provide information and support to family members/friends in the TLC Family Waiting Room and to patients and family in the unit.
Wigs for Patients Program
Volunteers assist patients with choice, fitting and care of wigs, turbans, and scarves (available at no cost to patient). Training provided.
Help staff prepare patients for special events at the hospital. Requires prior American Family Children's Hospital volunteer experience.
Storage and Organization+Help staff organize patient equipment and supplies.
To help meet the psychosocial and emotional needs of siblings of hospitalized children by assisting Child Life Staff with individual and small group activities in