American Family Children's Hospital
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Volunteer Opportunities

At UW Health, our volunteers play an important role in the overall success of our organization.

Contact Information

UW Health Volunteer Positions

  • Not all positions are currently available.
  • * indicates positions available to 16 and 17 year olds.
  • ~ indicates positions requiring previous experience.
  • +1 indicates positions requiring a one-year commitment.
  • x indicates positions with limited patient contact.

Advance Medical Directive

Assist staff with informational booths and handouts to assist patients in filling out proper forms.

 

The Art in Health Care volunteer position helps make the hospital more beautiful and patient-friendly.Art-In-Health Care 

Assist Artist-in-Residence with projects throughout hospital. (Artist, art major, or former art student preferred.)

 

Cafeteria and Nutrition Guide

Assist  patients, families, and visitors in navigating the Four Lakes Café at University Hospital. Lunch included!

 

Carewear Host (Women Only, Experience Preferred)

Provide retail service and support to patients, visitors, and staff.

 

Communion Distribution

Catholic volunteers are specially trained by their parish for this job and further trained by ministers.

 

Daily Friendly Visitor ~

Provide a friendly visit to long term patients or to those who have family living far away.

 

Dogs On Call

Provide therapeutic interactions between Pet Partners certified dogs and certain patients.

 

Emergency Department (Ed) Patient/Family Liaison +1

Provide human contact and support to patients and families during times of extraordinary stress.

 

Two volunteers at American Family Children's HospitalFlower And E-Card Delivery*

Deliver flowers, gift arrangements, and E-Cards to patients in the hospital.

 

Gift Shop*

Interact with patients, visitors, and staff by assisting customers, answering questions, operating a cash register (training is provided) and helping to maintain an attractive display of items.

 

Heart And Vascular Care Greeter*

Provide support and information to patients, family as they arrive and support the HVC staff.

 

Infection Control

Help ensure patient safety at UW Health through prevention of healthcare associated infections by assessing/monitoring compliance of staff and visitors with enhanced contact isolation precaution procedures. 

 

Inpatient Unit Host

Offer support to patients and nursing staff by answering call lights, passing meal trays, filling out meal menus, distributing patient mail, greeting families, escorting discharged patients to main entrance, etc.

  • Acute Medical & Progressive Care
  • Burn
  • Cardiac
  • Care Initiation
  • Family Practice Service and Forensics
  • General Medicine Service 2/Hospital Medicine
  • General Medicine Service 3/Geriatrics
  • General Surgery/Bariatric
  • Gynecology/Urology/Plastics/ENT
  • Heart and Vascular Progressive Care
  • Hematology/Oncology/BMT x
  • Neurosurgery ICU
  • Neurosurgery/Ophthalmology
  • Orthopedic
  • Transplant
  • Trauma

Lab Host General Clinic & Cancer Center  

Provide customer service to patients visiting the lab, offer help, and escort to next appointment.  

 

UW Health volunteer talking to a patient.Main Information Desk * (Also At The American Center)

Assist staff in offering immediate, courteous attention and directions to patients, visitors and callers.

 

Musical Medicine*

Provide musical entertainment on Inpatient Units and in public areas. (Audition required.)

 

Navigator (Also at The American Center)

Greet patients and visitors as they arrive, provide directions to locations around the hospital, escort visitors and patients to the appropriate locations, and provide any other needed assistance. 

 

Nutrition Services  

Assist with special projects and administrative support. (Should be a nutrition student or a retired nutritionist)

 

Occupational Therapy & Ot/Pt Hand Clinic (Also at Park Street)

Provide office, inpatient, and clinical support. (OT student or retired OT preferred.)

 

Outpatient Clinics

Volunteers at UW Health outpatient clinicsAnticipate patient needs to assure a pleasant experience: assist with escorting, answering phones, charting, and running errands necessary for the smooth operation of a clinic.

  • Digestive Health Center
  • First Day Surgery/Ambulatory Surgery Center    
  • Infusion Center
  • Orthopedic   Transplant Clinic *x  
  • Orthotic Clinic (Middleton)
  • Otolaryngology (ENT)
  • Pediatric (University Station) x
  • Procedure Center
  • Radiology Oncology
  • Urgent Care East & West *
  • West Clinic

Pharmacy * (Also At East & West Clinics, Park Street, & University Station)

Greet patients and visitors, offer assistance, and answer non-medical questions. Training provided.  

 

Our STaR volunteers provide personal interaction with the geriatric patient population.Psychiatric Unit

Help run evening or weekend activities for groups of patients on the unit. Further training provided.

 

Physical Therapy (Also at Middleton, East Clinic, Sports Medicine Center & The American Center)

Assist staff with assigned elementary patient activities, maintaining equipment, transportation of patients in wheelchairs, and occasional clerical duties. (PT student or retired PT preferred.)

 

Star Program ~

Provide personal interaction through Singing, Talking and Reminiscing (STaR) with the geriatric patients.

 

Wig Salon

Volunteers assist cancer patients with choice, fitting and care of wigs, turbans, and scarves.

 

American Family Children's Hospital Volunteer Positions

  • Not all positions are currently available.
  • * indicates positions available to 16 and 17 year olds.
  • ~ indicates positions requiring previous experience.
  • +1 indicates positions requiring a one-year commitment.
  • x indicates positions with limited patient contact.

American Family Children's Hospital volunteer cleaning toys.Buddy ~ +1

Pair up with patients to provide a familiar and friendly face, as well as consistency and predictability in their hospital stays as buddy visits become a part of their daily schedule.

 

Diagnostic Therapy Playroom

Create a safe environment for children and visitors in the playroom. Provide age appropriate activities to children receiving care. Also responsible for cleaning toys and organizing Child Life supplies.

 

Guest Depot *

Greet and assist patients and visitors as they enter the hospital at the Main Entrance.  Help escort parents and children through the discharge process.

 

Emergency Department ~ +1

To help meet the psychosocial and emotional needs of children in the ED by providing activities in the waiting area and in exam rooms. Also responsible for cleaning toys and organizing Child Life and pediatric supplies.

 

Family Meals/Frozen Treats

Assist in setting up, serving, and cleaning up the family meal & frozen treats. Visit units to encourage participation.

 

Fitness Clinic (621 Science Drive)

Assist Exercise Physiologist during our “Get Fit-Monitored Exercise Program” providing medical guidance, improved nutrition and increased exercise.

 

Inpatient Rehabilitation Services

Help meet rehab needs by assisting staff with therapy treatments, preparation for treatments and cleaning/organizing equipment and therapy rooms. (PT students or retired PT preferred.)

 

Kohl’s® Safety Center *

Assist staff with stocking and organizing. Educate customers and assist with purchases of home safety products, car seats, and bike helmets.

 

American Family Children's Hospital volunteer reading to young patient.Pediatric Speciality Clinic Art Cart

Interact with patients and siblings of all developmental levels, abilities, and ages providing appropriate activities and diversions to promote normalization and comfort in the clinic waiting area or clinic exam room.

 

Pet Pals

Pet Pal visits bring certified dogs to AFCH to help children and their families minimize pain and emotional trauma associated with hospitalization.

 

Pharmacy *

Assist staff with stocking, greeting customers, answering questions and providing support.

 

Positive Image Center ~

Assist staff with various projects, stocking, hair and nail care, and other various patient needs.

 

Reach Out And Read (Madison Area Clinics)

Read to children to help make literacy promotion a standard part of pediatric primary care so that children grow up with books and a love of reading.  

 

School (Positions only available during school year)

Volunteer at UW Health's Hospital School.Assist teachers with tutoring school-age and teen patients in the hospital. (Retired teachers preferred.)

 

Special Event ~ +1

Assist with evening Child Life activities/events.

 

Teen Patient Activities ~

Assist Child Life and nursing staff in offering teen inpatients with age appropriate activities in the teen lounge and at bedside.

 

Third Floor Surgery Playroom

Create a safe environment for children and visitors in the playroom. Provide age appropriate activities to children pre and post-operative care. Also responsible for cleaning toys and organizing Child Life supplies.

 

Unit Volunteer +1, ~ (P4, P5, P8, NICU & PICU)

Assist nurses and unit staff on a variety of tasks including bedside visits, playroom activities and upkeep.

 

Waisman Clinic

Provide patients with developmentally appropriate activities in the clinic waiting area whilst they wait for their appointments.  Assist with light clerical work and cleaning of toys used during patient visits.