American Family Children's Hospital
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Advanced Practice Pharmacy Clerkships: Leadership Elective 760 Clerkships

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Contact Information

David Hager, PharmD, BCPS

(608) 890-8993

dhager@uwhealth.org

UW Health encompasses an academic medical center, multiple specialty and primary care clinics, 14 ambulatory pharmacies, and a wide array of innovative pharmacy services. We are a pharmacy department nationally recognized in the areas of clinical pharmacy practice, pharmacy leadership and residency training.

 

Ambulatory/Community Pharmacy Administration

  • Student role: This is primarily a project-based rotation where students will participate as an integral component of the ambulatory pharmacy leadership team and assist in the decision making processes in the outpatient care setting. This involves attending various interdisciplinary and administrative meetings. Projects result in pharmacy service expansion or extending the influence of pharmacy within the health system.
  • Expected outcomes: Gain a thorough understanding of the role of an ambulatory pharmacy management team within an integrated health system; learn strategies for advancing pharmacy services; demonstrate understanding of financial management; gain exposure to regulatory compliance and performance management processes; develop basic supervisory skills and management training; improve leadership skills; improve project management skills.
  • Unique student opportunities: Attendance at a variety of meetings as developed during a weekly calendar review; shadow in ambulatory care clinics; observe personnel management including hiring and performance appraisals.
  • Typical hours: 8:30am–5pm

Clinical Management

  • Student role: The student will participate as an integral component of the inpatient decentral pharmacy leadership team during this rotation. The student will shadow various clinical managers and work on projects that improve pharmacy patient care services. The student will attend various interdisciplinary and administrative meetings. Projects could include development of policies and procedures, staffing plans, staff development programs and performance improvement/quality assurance projects.
  • Expected outcomes: Gain a thorough understanding of the role of clinical pharmacy managers in an academic medical center; understanding the importance of coordinating multidisciplinary patient care; gaining exposure to regulatory compliance issues and quality improvement processes within the institution; developing basic supervisory skills and management training; improving leadership skills; developing communication skills (taking meeting minutes, creating workload reports for existing clinical staffing or business plans new clinical programs) and improving project management skills
  • Unique student opportunities: Attendance at a variety of meetings as developed during a weekly calendar review; gain an understanding of do’s and don’ts of committee participation and e-mail communication; observe personnel management including hiring and performance appraisals; working on projects that can be submitted for poster presentations and/or publication
  • Typical hours: 8am–5pm (approximately); 45 hours per week

Health–System Pharmacy Oncology Management

  • Student Role: Primarily a project-based rotation where the student will gain experience and understanding of an oncology pharmacy service line within an academic medical center.  Servicing adult and pediatric patients within inpatient, ambulatory, and retail settings, the student will be exposed to cancer care across the full spectrum.   The student will actively participate in daily clinical and operational decision making as well as interact closely with other disciplines.  This rotation is highly involved with attending interdisciplinary and administrative meetings and working with others to gain feedback and input on various initiatives.  The student will engage in multiple topic discussions with the pharmacist team, work to understand workflows (both operationally and clinically), and identify opportunities for growth within the service line.  Projects could include (but are not limited to): performance improvement/quality assurance, staff development, education, and IPPE student precepting.
  • Expected Outcomes:
    • Gain understanding and appreciation for the role of a pharmacy oncology service manager in an academic medical center 
    • Develop communication skills (i.e., documenting meeting minutes, crafting staff communications, leading daily huddles, presenting project results)
    • Improve project management skills (i.e., lead workgroups, meetings, initiatives)
    • Develop systems for improving the safety, efficiency, and quality of providing oncology care
  • Unique Student Opportunities:
    • Attend a variety of interdisciplinary meetings across an oncology service line
    • Interact frequently with service line physicians, administrators, nursing, and advanced practice providers
    • Gain exposure to regional cancer care at UW Health affiliations and partnerships
    • Experience and understand the role of an oncology pharmacist within: inpatient (adult and pediatric), ambulatory, retail, regional, and operational settings
    • Practice alongside highly trained, engaged, and passionate oncology pharmacists
  • Typical Hours:  Monday through Friday, 8-9 hours per day; hours vary from 7am-6pm; 40 – 50 hours per week.

Medication Safety Officer Pharmacy Management

  • Student role: This is a primarily a project-based rotation where students gain experience and understanding pharmacy management as well as the duties of a medication safety officer at an academic medical center. The student will actively participate in the decision making processes that support continuity of pharmacy care across the system with a focus on pharmacy practice and operations and assist in the coordination of management resources within the department to accomplish tasks. This also involves attending various interdisciplinary and administrative meetings. The student will work closely with the pharmacy management team, pharmacists and pharmacy technicians and will gain experience working with pharmacy automation and technology to optimize operational efficiency and safety of the medication distribution system. The student will also gain exposure to the role of the Medication Safety Officer and will participate in the review and follow-up of reported patient safety concerns to assist in the development of processes to prevent future medication errors. Meetings typically include: Pharmacy Management Meetings, Pharmacy Operations Meetings, Healthcare Event Evaluation Team, Medication Safety Committee, P&T Committee, and Process Improvement Committee Meetings. Projects could include medication safety initiatives and education, development of policies and procedures, staffing plans, staff development programs, , and performance improvement/quality assurance projects.
  • Expected outcomes: Gain a thorough understanding of the role of a pharmacy manager in an academic health center; understand the medication distribution process in an academic health center; develop basic supervisory skills and management training; improve leadership skills; develop communication skills (document meeting minutes, create workload reports, develop business plans for new programs/system); improve project management skills; understand the causes of medication errors; develop systems for improving the safety of the medication use process through identifying actual and potential system risks and implementing programs to prevent their recurrence.
  • Unique student opportunities: Attendance at a variety of management meetings as developed during a weekly calendar review; observe personnel management including hiring and performance appraisals; work closely with the Pharmacy Administration residents and the Medication Systems and Operations resident; rotation content is highly applicable to any future pharmacy career and is an evolving topic and growing area of need for trained pharmacists.
  • Typical hours: Monday through Friday, eight hours per day; hours vary from 7am-6pm; 40-50 hours per week

Pharmacy Administration (Director and Assistant Director of Pharmacy)

  • Purpose: This rotation is designed primarily for pharmacy students who are giving consideration to a career in health-system pharmacy administration and to participation in an administrative residency and masters program in pharmacy administration upon graduation.
  • Past Experience:  Previous experience in health-system pharmacy practice as a student pharmacy technician and/or pharmacy intern is strongly encouraged for those seeking this experience.
  • Student role: The student will participate as an integral component of the pharmacy leadership team during this rotation. This rotation primarily involves project work that advances pharmacist patient care services, meeting attendance, and discussions on contemporary pharmacy and health care leadership topics with the Director of Pharmacy and other members of the pharmacy management team. Meeting attendance provides exposure to clinical pharmacy practice management and program development, pharmacy personnel management and leadership, strategic planning, financial management, and technology/automation planning. In addition, scheduled meetings with pharmacy managers are arranged to discuss their roles, responsibilities, practice philosophies, and career path. Every student completes at least one project resulting in pharmacy service expansion or extending the influence of pharmacy within the health system.
  • Expected outcomes: Gain understanding of the scope and functions of a Director of Pharmacy and pharmacy management team within an integrated health care system including: effective pharmacy leadership, strategies for advancing pharmacy services to improve care of patients and achieve goals, importance of pharmacy professional organizations and elements of a high performance pharmacy department; demonstrate understanding of financial management (department budge structure, revenue augmentation and cost reduction strategies, application of financial trend reports; gain understanding of personnel management (hiring and interviewing techniques, performance management, disciplinary procedures and systems for advancing the work of clinical staff); explain performance improvement and compliance (role of The Joint Commission and other regulatory standards, concepts of continuous improvement); gain skills in project management; demonstrate and understanding of pharmacy operations (dispensing system management, supply chain management, productivity monitoring and benchmarking).
  • Unique student opportunities: Gain mentorship from the Director of Pharmacy of UW Hospital and Clinics; close collaboration and joint preceptorship by administrative pharmacy residents; shadow pharmacists throughout the hospital (Emergency Department, Rehab, Central Pharmacy, Outpatient and Oncology Pharmacy); access to C-suite level meetings and insight, approximately five scheduled didactic topic discussions
  • Typical hours: 8am–5pm (approximately); 45 hours per week

Supply Chain Logistics, Analytics, and Technology Management

  • Student role: This rotation is designed for students who are interested in pharmacy management, supply chain management, data analytics, and/or the role technology plays in patient care. Pharmacy supply chain management is the oversight of medications from the time the product is ordered to the time it is dispensed or administered to a patient. This includes oversight of procurement, contracting, financials, regulatory compliance with the Drug Supply Chain Security Act (DSCSA), and inventory management through the health system. In addition to these experiences, the students will be exposed to drug reps and will learn what they do and how to interact with them. If a student has a heavy interest in one of the above areas the rotation can be tailored to meet the student’s learning goals. In general, the student will complete projects related to pharmacy supply chain, actively participate in contract evaluations and negotiations, and learn how pharmacy automation supports patient care needs. Meetings typically include: Pharmacy Management Meetings, Pharmacy Operations Meetings, P&T Committee, Drug Product Selection and Supply Committee (DPSS), Operating Room Asset Management Committee, and Ambulatory Pharmacy Leadership Committee. Additionally, the student will be exposed to interdisciplinary meetings where contracting and patient care decisions are made. Projects could include development of policies and procedures, analyzing contracts and making recommendations for changes, evaluating pharmacy automation, and developing and implementing new workflows. The student will be involved in projects that help in their growth and are meaningful to UW Health. If a student has a specific interest, the preceptor will work to find a meaningful project within their area of interest.
  • Unique student opportunities: The number of pharmacists with supply chain and data analytics training is limited. There will be an increase need in the future for pharmacists who unstable these areas. This rotation is a great opportunity to gain expose to these areas. Additionally, attendance at a variety of management meetings as developed during a weekly calendar review; observe personnel management including hiring and performance appraisals; work closely with the Pharmacy Administration residents and the Medication Systems and Operations resident will expose the student to pharmacy management.
  • Typical hours: Monday through Friday, eight to nine hours per day; hours vary from 7am-6pm; 40-50 hours per week
  • Expected outcomes: Gain a thorough understanding of the role of inpatient pharmacy operations and supply chain managers in an academic medical center; understand the medication distribution process in an academic medical center and understand the role of pharmacy automation; develop basic supervisory skills and management training; improve leadership skills; develop interprofessional communication skills; improve project management skills; improve data analytic skills; develop basic negotiation skills; learn what drug reps do and how to interact with them within a health system setting.

Transitions of Care (Transitional) Leadership

  • Student role: The student is an essential part of the interprofessional transitions of care leadership team. The student will work on projects and actively participate in the decision making processes that support continuity of pharmacy care across the system with a focus on the ambulatory and inpatient care setting. The student collaborates with inpatient and ambulatory care managers to support or lead transitions of care initiatives. This also involves attending various interdisciplinary and administrative meetings. Projects could include development or supporting implementation of new programs, services,of policies and procedures, staffing plans, staff development programs and performance improvement/quality assurance projects.
  • Expected outcomes: Gain a thorough understanding of the role of clinical pharmacy managers in an academic medical center; understanding the importance of coordinating multidisciplinary patient care; gaining exposure to regulatory compliance issues and quality improvement processes within the institution; developing basic supervisory skills and management training; improving leadership skills, developing communication skills (taking meeting minutes, creating workload reports for existing clinical staffing or business plans for new clinical programs) and improving project management skills
  • Unique student opportunities: Attendance at a variety of meetings  as meetings as developed during a weekly calendar review; gain an understanding of do’s and don’ts of committee participation and e-mail communication; lead the pharmacy department transitions of care committee meetings; shadowing in ambulatory care clinics; improve time management skills and independence; gain an understanding of management responsibilities and how to expand or create new  pharmacist transitions of care services
  • Typical hours: Ranges from 7am–3:30pm to 9am-5pm (40 hours per week on site; variable hours independently completing projects)