American Family Children's Hospital

UW Health Pharmacy Technician Training Program: Learn, Practice, Do

Contact Information


Phone: (608) 890-8057

Fax: (608) 263-9424


UW Hospital and Clinics

Attn: JoAnna Gollmer

Mail Code 9457

600 Highland Ave.

Madison, WI 53792

UW Health pharmacy technician training: Pharmacy technicianThe UW Health Pharmacy Technician Training Program in Madison, Wisconsin, has been designed to provide you with the knowledge and skills to be successful in your career as a pharmacy technician.


Our philosophy is to learn in a classroom environment, practice through simulated labs, and then do these things in actual patient-centered pharmacies.

What does a pharmacy technician learn?

  • Pharmacology for Technicians
  • Pharmacy Law and Regulations
  • Sterile and Non-sterile Compounding
  • Pharmaceutical Calculations
  • Medication Safety
  • Pharmacy Quality Assurance
  • Medication Order Entry and Fill Process
  • Pharmacy Inventory Management
  • Pharmacy Billing and Reimbursement
  • Pharmacy Information Systems Usage and Application
  • Professional Development

What does a pharmacy technician practice?

UW Health Pharmacy Technician trainees learn essentially everything they will do as a pharmacy technician in a simulated setting:

  • Measure, mix, count, label and record amounts of dosages of medications
  • Receive written prescriptions or refill requests and verify information is correct
  • Maintain proper storage and security conditions for drugs
  • Fill bottles with prescribed medications, and type and affix appropriate labels
  • Assist customers by answering simple questions, locating items or referring them to the pharmacist for medication information
  • Price and file filled prescriptions
  • Clean and maintain equipment and work areas
  • Establish and maintain patient profiles, including lists of medications, taken by individual patients
  • Order, label and stock medications and supplies
  • Enter and maintain inventory into the computer system
  • Sterile product preparation
  • Prepare and process medical insurance claim forms and records
  • Mix pharmaceutical preparations
  • Operate cash register and accept payment
  • Deliver medications and supplies to patients
  • Price stock and mark items for sale
  • Maintain and merchandise over-the-counter medications, products and supplies
  • Answer telephones, responding to questions or requests when appropriate

What does a pharmacy technician do?

UW Health Pharmacy Technician trainees put everything they have learned and simulated into practice in actual patient-centered pharmacies.