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UW Health SMPH
American Family Children's Hospital
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Quick Access

Go to the Good to Go access portal

UW Health and UW Hospital and Clinics in Madison, Wisconsin, invites you to participate in Good to Go, a patient discharge program that we are using to improve your transition from the hospital to your home.

 

About Good to Go

 

UW Health wants you to feel confident that you have all the knowledge you need to move forward in your healing process. Features of the Good to Go program:

  • A secure, personalized, website that contains all of your educational materials.
  • You, and any family or support team members that you want to have access to this information, can access this site 24/7.
  • If you do not have a computer, you can also access this information at any time via phone by calling a toll-free number.
  • Access to the portal can be made via your home computer, tablet or phone.
  • Your nurse will record your personal discharge instructions and this information will also be available on your personal site.

Advantages of Good to Go

  • You can access it anytime to improve your understanding of your personal discharge instructions and your ability to better follow those instructions.
  • It can help increase everyone's involvement in your ongoing care plan, including managing your follow-up appointments and instructions.

Getting Started with Good to Go

 

When it's time to initiate your personal Good to Go program, a member of your care team will come to your hospital room. Using our secure recording device (an iPad) they will record your discharge instructions. These recordings will be loaded onto your password-protected website. Our team will teach you how to access your information and help you practice using the website. When you leave UW Hospital and Clinics, you will know how to access your information from your home computer, tablet or phone.

 

Accessing Your Discharge Instructions and Education via Good to Go

 

To...  Do This... 
Access by phone 
  1. Dial 877-266-1559.
  2. Enter your nine-digit access code.
  3. Enter your pin number (MM/DD of your date of birth, such at 0501 for May 1)

While listening to your instructions on the phone, you may use the following controls:

  • Press 4 to rewind five seconds
  • Press 5 to pause and press 5 again to resume
  • Press 6 to move forward five seconds
  • If there is more than one recording, press 2 to return to previous recording or press 8 to skip to next recording
Access via the Internet
  1. Go to the Good to Go access portal.
  2. Enter your nine-digit access code.
  3. Enter your pin number (MM/DD of your date of birth, such at 0501 for May 1)
  4. Continue on to your personal information.