INTEGRITY - We conduct all our business with the highest level of honesty, fairness, dependability and ethical standards.

CUSTOMER FOCUSED - We exist only if we satisfy our customers. We identify, understand, anticipate and respond to customer needs. We treat our customers with respect and sensitivity.

 

HIGH VALUE PATIENT CARE - We provide excellent patient care by understanding, communicating and meeting the diverse needs of our patients, their caregivers and insurers.

PARTNERSHIP - We work with hospitals, providers, payors, suppliers and others according to principles of partnership, seeking win-win solutions in all our interactions.

TALENTED AND MOTIVATED PEOPLE - We recruit, train, develop, challenge, recognize and reward professionals who strive for excellence. We support initiative and empowerment of each Chartwell team member.

RESULTS DRIVEN - We value people that set goals and produce results. We focus on strong financial and clinical performance and positive outcomes.

TEAMWORK - We achieve our goals and objectives by working together. We treat each other with respect and cooperation in an environment of trust. We recognize that diversity and open communication are essential to achieve the best results.

COMMUNICATION - We communicate in an open, honest and timely manner. We insist on accessibility, listening, constructive feedback and sharing of information that insures understanding and appropriate response.

INNOVATION AND CHANGE - We embrace innovation and change as vital elements for continuous improvement, growth, diversification and financial success.

LEADERSHIP - We maintain an industry leadership position through innovative strategic initiatives, high value clinical practices and superior performance of each Chartwell team member.