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University Health Care, Inc. - Contracting Manuals

UW Health's Orientation Manual and Billing and Reimbursement Manual were designed to provide assistance in administering your provider agreement with University Health Care, Inc. (UHC).
 
When reviewing the enclosed information, please be aware there may be instances in which not all of UW Health's programs or providers are included within the contractual agreement you have with UHC. Please be sure to check your contract language for additional details or contact your UHC contracting representative.
 
UW Health Orientation Manual
 
The Orientation Manual includes descriptions of services and resources available within the UW Health system, as well as guidelines for referring patients to our facilities. Among the services described in this manual are:
  • Intro to UW Health
  • Admissions
  • Coordinated care and case management
  • Home health care services
  • Patient and visitor services
  • Multidisciplinary clinics
  • Medical records request
  • HMO referral coordination program
  • Outreach locations, including cancer affiliations

UW Health Orientation Manual (pdf)*

 

* Please note, for your convenience, the Table of Contents listing within the manual is directly linked to the relevant content.

 

UW Health Billing and Reimbursement Manual

 

The Billing and Reimbursement Manual was designed to help clarify billing practices and payment processes. This document includes billing information such as:

  • Tax identification and NPI numbers
  • Payment addresses, including EDI information
  • Service location listings

UW Health Billing and Reimbursement Manual (pdf)*

 

* Please note, for your convenience, the Table of Contents listing within the manual is directly linked to the relevant content.

 

These documents are updated annually. Although every effort has been made to ensure accuracy, please be advised that information shared in these documents can quickly become outdated.

 

If you have any questions about either document, please contact University Health Care at (608) 262-8329.