Vice President, Quality, Safety and Innovation
Sue Sanford-Ring was named Vice President, Quality, Safety and Innovation, for UW Health on September 16, 2011. Along with Sally Kraft, MD, as Medical Director, Sue co-leads an integrated team supporting UW Hospital and Clinics, UW Medical Foundation and the UW School of Medicine and Public Health.
Sue provides operational and strategic leadership in the development and delivery of overall quality and patient safety initiatives for UW Health. She works to assure safe, timely, effective, efficient, equitable and patient-centered care to all UW Health patients.
In her role, Sue directs quality and service improvement initiatives, regulatory compliance, measurement systems, public reporting of quality measures including those related to health care reform, and oversees the establishment of a robust patient safety program. Additionally, she oversees the UW Health Quality and Safety Improvement department, the UW Health Center for Clinical Knowledge Management, the UW Health Interpreter Services department, and the UW Hospital and Clinics Patient Relations and Volunteer Services Departments.
Sue joined UW Hospital and Clinics in 1985 as manager of volunteer services and has held numerous leadership roles since then. Most recently, Sue has served as Interim Vice President, Quality for UW Hospital and Clinics since 2010. Prior to that role, Sue was the UW Hospital and Clinics Director of Quality and Patient Safety since 2006. From 1990-2006, she served as UW Hospital and Clinics' director of patient relations and director of patient and family services.
She completed a fellowship in Patient Safety with the National Patient Safety Foundation and Health Education Research Trust in 2008 and holds a B.A. in social work and sociology from the UW-Madison and an M.S. in Health Services Administration from Cardinal Stritch College.