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Management and Education Services for Healthcare (MESH)

Contact
 

Management and Education Services for Healthcare (MESH)

MESH@uwhealth.org

(608) 265-0123

(608) 263-3593 (fax)

Management and Education Services for Healthcare (MESH) is a patient-centered acuity classification and staffing system designed to define what makes each patient's care unique. UW Health's MESH team is currently providing services at organizations of all sizes throughout Wisconsin, Illinois, Michigan and Minnesota. 
 
What is MESH?
 
The Web-based MESH software supports staffing based on patient acuity, census variability and desired staff skill mix while supporting Joint Commission staffing effectiveness standards.
 
MESH functions as a translator. Care provided at the bedside is translated into a numerical format for use by finance, quality and administration:
  • Supports staff education and competency, physician credentialing information, as well as quality, safety and regulatory compliance reporting
  • Supports customer service initiatives and creates the ability to benchmark with comparative organizations
  • Evidenced-based practice is the framework for growth to improve patient outcomes

Four Modules

  1. PCSS (Patient Classification and Staffing System): Staffing tool for medical/surgical, obstetrics and intensive care units. Incorporates projecting of known events such as admissions, discharges, education, projects, etc.
  2. Emergency Department Log: Electronic log provides access to data and identifies historical trends by time of day and day of week. Incorporates patient acuity and length of stay for benchmarking. Includes quality indicator reporting on returns to Emergency Department, transfers, AMAs, and Emergency Department minutes/hours empty for physician stand-by time and much more.
  3. OPSS (Outpatient Scheduling and Staffing): Daily schedule inclusive of procedure type, projected and actual admissions, length of stay, unplanned admissions, no-shows, cancellations, pre-op teaching and follow-up phone calls.
  4. BHAS (Behavioral Health Acuity and Staffing): Multidisciplinary staffing tool for inpatient behavioral health units. Incorporates projecting of known events such as admissions, discharges, education, projects, etc.

Implementation Support

  • Tailoring system to your patient population and care philosophy
  • On-site training to partner nursing, nursing leadership, quality, finance and administration as a team
  • Follow-up consultation services, including user in-services, workshops and semi-annual networking meeting opportunities
  • Semi-annual audits to support inter-rated reliability
  • 28-day in-depth data collection periods for benchmarking